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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3078 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are impressed with the Cloud Alpha Wired Stereo Gaming Headset's sound quality and comfort, making it a popular choice for gaming. Many appreciate the headset's reasonable price, good microphone, and lightweight design. However, some customers have expressed concerns about the volume control, fit, and occasional echo issues during streaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 3,078 reviews
  • Rated 1 out of 5 stars

    mic picks up sound from headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    impossible to use with provided microphone, it picks up all sound that you are listening to, making it super obnoxious for anybody you talk to.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Defective mic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic was defictive. It sounded very bad. Other than that the headset is good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones aren’t bad . Middle of the road. They lasted for about 2 months before the wires worn out and broke but my kids are pretty rough on things

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily broken. Poor microphone. Hard to hear other players.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good set of headphones. Experienced people rated these headphones as the overall best. I enjoy them as well. They are comfortable, they dont put pressure on my ears, and the sound is great. The frame that holds each ear piece and adjusts is metal so you dont have to worry about that part breaking. Its only about $100 which is cheaper than many other high quality headphones. The mic is quality as my friends are able to hear me loud and clear. The only thing I worry about is the wiring from the frame to the earpieces. That is where a short will happen as I had a pair of Jlab headphones that was built the same way with having a wire from the frame to the earpiece if you know what Im talking about, and that was where the short happened granted that was after 5 plus years of regular use before a short happened. So Im hoping these will last a good long while as well if not longer. Basically, just take care of these headphones and dont be careless with the detachable mic and with the headphones and I think they will last a good long time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is decent volume is not high as id like it but its decent

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my son at an unbelievable price definitely a win

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad headset for beginners!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I plugged in my headset my game kept on making different kind of noises so would like a refund or a new set of headphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to connect to my Xbox. Returned them to the store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the best wires to long i needed it to be loud to blast my ear drums

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hyper X Cloud Alpha Pro is not worth it's budget price for many reasons. The headset is too tight, the cable tends to coil up frequently contrary to other headset cables, and the earcups are not comfortable. The sound is fine, and the mic is okay. Do not buy this mic, buy the earlier counterpart (Hyper X- Cloud Alpha)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't even last a year.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These didn't even last a year. Bought them 6/2020 and now the sound has faded and they don't work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time finding headphones. I had the cloud 2 for a long time and those headphones were amazing. And then I bought these and these headphones are great. Hyper X makes some of the most conformable headphones. The Sound quality is great with a good amount of bass but also not sounding muddy. The mic on these headphones is really good and never head anyone complain. If you are thinking about buying these headphones don't think anymore JUST BUY THEM. If you need anything from Hyper X don't worry because all of there products are quality and at a good price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great for PC, not so much for XBOX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these due to the fact I've had the HyperX Cloud II's. These are looked at the next step up, and they were great on PC but Xbox it had a echo and no noise cancellation. If I turned the volume up too high, people who were in the party chat could hear themselves; too low I couldn't hear people in the party. The XBOX stereo adapter did not help either

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hyper X Pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality wasn’t! Not made with good material, wire quality not good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely doesn’t work as expected , poor quality for the price

    No, I would not recommend this to a friend
    • Brand response from HyperX Product Expert
      Posted .

      Hey there! We're sorry the Cloud Alpha didn't work as expected and we'd love to know more about the issues you experienced with it, especially if we can help you out. Can you reach out to our support team directly so we can get more details?

      https://www.hyperxgaming.com/unitedstates/us/support

      Zachary | HyperX HyperX

  • Rated 5 out of 5 stars

    Amazing for Gaming and Music

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are BY FAR better than any headset I've ever had. They are so comfortable on your head you barely even notice they're there. Gaming with them are a wonderful experience, you can hear every footstep and gunshot in CoD. Music is just as good, they are better than my Beats Studio Wireless headphones for music. They have just the right amount of bass and treble for the average music listener. They feel premium because of the metal they're made of. Truly a great product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They work alright when they work...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my new headset for a few days, used them twice and they constantly disconnect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned 3 times in 6 months, they would just stop working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not much to say

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly. It’s a Christmas gift so can’t say much else.

    No, I would not recommend this to a friend