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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3078 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are impressed with the Cloud Alpha Wired Stereo Gaming Headset's sound quality and comfort, making it a popular choice for gaming. Many appreciate the headset's reasonable price, good microphone, and lightweight design. However, some customers have expressed concerns about the volume control, fit, and occasional echo issues during streaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,078 reviews
  • Rated 5 out of 5 stars

    Everything From Hyper X Is Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset i could recommend. I had hyper x in the past and the comfort is like no other headset that I have ever had. It is so nice. The drivers in the headset is really good giving you good bass and great sound quality. Their is nothing as good as a hyper x headset

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so great had to return it. Spend the money and get a Bose instead.

    No, I would not recommend this to a friend
    • Brand response from HyperX Product Expert
      Posted .

      Hello! We're sorry to hear that the Cloud Alpha wasn't meeting your expectations. Could you tell us more about what aspects of the headset did you find not to your liking? What would you like to see improved? Come chat with us and tell us about your experience. Visit our social feed with the links below and DM us! Thank you!

      Chat/Email -> https://hyperx.com/pages/support
      Facebook -> https://www.facebook.com/hyperxcommunity/
      Twitter -> https://twitter.com/HyperX HyperX

  • Rated 5 out of 5 stars

    Excellent Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this headset for almost 3 years now, and it has never failed me once. It has super soft cushioning which makes this headset feel comfortable. I have done long gaming sessions with his headset with no problems. (7-10 hours) The microphone is great also. It is very clear and has no static or ringing noises. I tried out this headset on every single device/console and it sounds great on all of them. The looks of the headset amazes me. It also has great bass and surround sounds. I don't think I'll be switching my headset anytime soon.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    dont buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst headset i ever baught. they cut out often and they are moderately confortable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They suck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They suck can’t speak on them open them late now I can’t exchange them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor wires

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wire at the base of headphones started to break in less than 3 months of use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing, VERY comfortable and better that my current headset that I spent more on.. I can literally wear these for 12 Hours with no ear aches!!!!!! Sound is mind blowing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't live up to the hype and stopped working properly within a week

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not wort the premium price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound horrible cmpared to the original hyper x cloud alpha

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt worj at all, returned it almost immediately .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got it, the mic and headphone jacks did not work at all

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BEST HEADSET!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING HEADSET SO COMFORTABLE AND THE AUDIO IS SO CLEAR

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good headset, I liked the older cloud 2s better than these

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good for computers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too much static both persons can not hear each othe

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing soundstage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was considering getting the Beyerdynamic DT770 80ohm headset, but this was ~$50 cheaper so thought I'd give it a shot. I own the cloud 2 and love those. They don't call that headset 'cloud' for nothing. This headset is just a slightly better step-up from them. You get a little more wider range of frequency response, and the bass is just clean and pure with these alphas. They aren't muddy, but if you run this headset on a good soundcard (ASUS DGX soundcard on 64+ ohm gain tuning), these become loud and I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little overpiced but good sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good sound quality maybe not the best compared to razors black shark especially when razer feels like you’re actually wearing real actual clouds, but hyper x does feel better built so less worried it’ll break as razors feel flimsy and easier to break all in all hard to say it’s worth the extra cash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, comfortable, great product! Definitely a great buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought these headphones on 01/12/3024 and i would say so far they have been great! These headphones have great sound quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well-built product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good level of comfort and looks great on my desk. Highly recommend, cable feels nice as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my first pair 3 YEARS ago just now replacing them. Unreal sound for games like PUBG, APEX, COD, really any FPS. Footsteps, clear distinction in movement, and any audible cues you need. HIGHLY recommend for Gamers!

    I would recommend this to a friend