Customer Ratings & Reviews

Made of quality materials. Highs and Mids are really good but Lows are lacking. I have another headset that I paid less than half this price that has better volume and bass. Seems to also be made for smaller heads.

Great sound and Quality! Love them! Awesome surround sound for playing games. Specially FPS games!

Both my sons love these headsets. They say they are extremely comfortable and the sound is great. The first set we got has lasted for awhile so my older son highly recommended I get them again for his younger brother.

After almost 2 years I can finally start to feel the padding wear down, but they've been amazing headphones. To date they are the only ones that don't constantly give me a headache. It still happens sometimes because my head is really big, but that's after hours of play instead of minutes. My only complaint is that the ear padding can't be replaced.

Horrible headset, has echoed since the day I bought it and have not been able to fix it. TV has been muted, audio has been turned down to one notch above completely off, and it still echoes. This headset has done nothing that a 99 cent pair of earbuds hasn't done. I have given this headset a few months worth of effort and although it has decent sound quality it has annoyed, frustrated, and angered not only me but the people I try to play with because of the constant echo. I have turned mic monitoring all the way down, up and everywhere in between. This headset is not worth the near $100 for a when I could get one of similar quality at the nearest Dollar General.

Great pair of headphones had them for 4 years now still in perfect working order just lost the mic had to replace but other Than that love it. Will buy another pair soon.

I'm just going to come out and say it - I hate this headset with a passion. The sound is good, but not great. The construction seems solid, but the weight gives me a headache within an hour. That's if I can use them. You see, the mic fails on a regular basis. I know all the work-arounds by heart to keep it working on my PC, but the reality is the headset is an overpriced albatross if I cannot pick it up and know it will work without an half an hour of fiddling with settings. My work relies on being able to use them in a gaming environment as well as Discord. So, they're essentially junk as of this generation. Past HyperX headsets in this line worked great, but a quick Google search shows you how often the mics don't work. After I submit this, my old $30 headset will come back out of the drawer. It sounds just as good as this HyperX and I know the mic will work. That's all that matters.

Just what I needed to get my video conferencing back into full swing. Easy to Set up and use. just plug and play as one would say

I dont know why this do not work with my xbox controller only with my ps5 controller

Great purchase!! Best Buy is the greatest!! Excellent service

Normally when I feel a product only merits a three out of five, I return it. I work too hard for my money to settle for mediocre, so why did I keep them? I previously bought two HyperX Cloud II headsets for my kids and the sound quality through the headphones as well as the mic were top notch, so I didn't want to give up on this pair too easily. These Alpha's are apparently the successor and next generation units of the Cloud II headset. They are even selling at the exact same price point. Normally you would expect the next generation to improve on the previous generation, but sadly that isn't the case here. The good news is the audio remains superb, perhaps a tick better if one listens carefully in a side-by-side comparison. However, the microphone quality took a big step backward. This is due to the omission of the inline sound card the Cloud II headset had which also included a USB connector vs the dual analog plugs the Alpha's include, ugh. The result is an unacceptable signal-to-noise ratio with this mic. In playback, the recorded voice is under-powered and worse, it's accompanied by background hiss. I was on the verge of returning it until I tried plugging it into my daughter's HyperX sound card that came with her headset. Boom! Perfect sound from both the phones and the mic as it produced strong vocals with a dead silent backdrop. So... I bit the bullet and spent another $30 and bought the HyperX Cloud Virtual 7.1 Surround Sound USB Sound Card HyperX also sells separately. Life is now great, just tried it, wow! So the moral of the story is this. Yes, in the end this is a great headset. But if comparing this to the previous generation Cloud II, then it is NOT the same $100 headset, it's actually a $130 dollar headset after buying the same device the Cloud II uses. Such a shame. HyperX designed another great headset, then crippled it by not including the same sound card its predecessor had. In the end, I highly recommend this unit, but contingent upon the purchase of the HyperX sound card.

One of the best sounding "gaming" headphones that I've heard. Most "gaming" headphones under $100 sound awful. This almost sounds like an audiophile headphone.

Works great. Have had for 4 years now and just now starting to go bad

This was a Christmas present for my grandson and he couldn’t be happier!

Got as a gift for my son and he is very happy with the purchase.

They were awesome . Picked up my purchase with ease. Thank you….

Works good so far. Bought it during the sale so great value at that price

Great product my son love it Planing to buy a notebook soon

So far so good very well built and love the metal sturdy sides not like my precious ones that snapped after 6 months because of cheap plastic built

Bought back in January it broke 8 months later. It was hung up every day and taken care of pretty reasonably well. For some reason it does not show the wire on the box or this image but there are two wires that attach from the ear cuffs to the head band on either side of your head. Apparently opening the head phones to fit them on my head was enough to make the right one snap internally. While within the items warranty i was told that if something happened to the headset i could get it replaced with it's warranty however it would seem this does not count.