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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3077 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are impressed with the Cloud Alpha Wired Stereo Gaming Headset's sound quality and comfort, making it a popular choice for gaming. Many appreciate the headset's reasonable price, good microphone, and lightweight design. However, some customers have expressed concerns about the volume control, fit, and occasional echo issues during streaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 3,077 reviews
  • Rated 5 out of 5 stars

    all good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable and great sound. the microphone also good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headset for Nintendo Switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, sound and comfortable! Purchased for my 12 year old son to use with his Nintendo Switch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but mic monitoring not ideal.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset. They are comfortable for long gaming sessions easy to control. Mic monitoring is the only area where I don’t think they are great. No matter how u try to address your volume it is impossible to make much more than a whisper. Not nearly as good as my turtle beach headphones. Was going to return them but due to comfort I kept.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but Can't Move Earcups Much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud Alpha Pro are good headphones but I'd actually recommend saving a few bucks and going with the non-pro version. They are pretty much the same headphones and the only difference I could find with these are that they are fully black. Even the Best Buy guys couldn't tell me what the difference was, especially because the packaging is also identical. Apart from that, the sound quality is great for the price and the clamp was okay. I ended up returning these however, because the earcups are not very flexible. Because of the way they made the earcups be attached to the metal wiring design rather that the a swivel on the band, you can only adjust the up/down angle of these headphones. It never felt like it made a perfect seal around my ears due to their being no freedom in the sideways angle. If you try them on and don't find the way it sits on your ears uncomfortable, I think these would be a solid option for most gamers.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and the ear muffs fit over ears nicely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad can be tight for large heads and the mute/unmute slide kinda tough to know what youre on without looking at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable great sounding

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these headphones the sound makes it so real life and they are comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it SOOOOOOOOOOO much

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! Where do I begin! 1)This is the headset that started it all; changed (gaming) my life, it did!!! 2) I like it SOOOOOOOOOOO much that I bought the 7.1 version too! 3) FANTASTIC sound gaming & just listening to tunes! 4) TrackIR5 fits it REAL nice! AND it's MADE IN CHINA! Now,I ask you, How great is THAT!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio and comfortable fit. Wire is very adjustable. Also, best price on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top tier headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hyper x cloud alphas are the comfiest gaming headset i’ve worn with an incredible sound and punch to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift for Gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a gift for grandson. He loved them and said the sound was smooth and way better than his other hyper x.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    headset for PS5 my son used these and he loves them for his game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regred

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a second pair already and works well. Clear sound and comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and amazing comfort . Take your gaming to the next level

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound, but it hurts to wear.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watched several YouTube reviews, read a ton of articles and read comparisons before making a purchase. The Hyperx Could Alpha's were and still are topping the charts. I decided to buy them and found that the 1st set I got, the MIC didn't work and kept dropping out. I had to keep unplugging it and plugging it back in to get it to work. I returned them. I decided to give it another try and while everything is working, I found that the ear cups are way to small. I myself do not have large ears. The ear cups are to small to go around the ear like the should and therefore pinch the outer part of your ears. All that said, while the sound is great compared to others out there, wearing them is not at all sustainable without taking them off every 5 minutes or stuffing your ears into the small ear cups. Either way, they hurt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why this is an amazing headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really comfortable and the sound quality is great and I really love the design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the sound quality and earpiece comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and microphone works great. Decrease surrounding noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Torn between this and the Artic 5. So far this this headset is excellent. Great sound and very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound & build quality. Light weight & lots of cushion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best $100 Headsets Period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 8 pairs of headsets for various consoles and these by far are the most comfortable, best sounding there is.

    I would recommend this to a friend