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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3077 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are impressed with the Cloud Alpha Wired Stereo Gaming Headset's sound quality and comfort, making it a popular choice for gaming. Many appreciate the headset's reasonable price, good microphone, and lightweight design. However, some customers have expressed concerns about the volume control, fit, and occasional echo issues during streaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 3,077 reviews
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing headset I can pick up footsteps way better

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    What was I missing without a headset? Not much.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite slightly superior overall audio quality to built-in TV speakers, like the superiority of 3D movies, you don't even notice the difference after a few minutes. However, I never forget the constant mild pressure around my ears whose impact becomes super obvious once I take the headset off. I've never used gaming headsets, but have heard of the "night and day" difference they make compared to a TV's speakers. I figured I'd go get these on Black Friday. Even for $60 though instead of $100, it's not worth it. I'd rather have a comfortable head, $60 in my wallet, and less wires than deal with the slightly better overall audio, and I mean slightly. Why only slightly better audio? 1. Some sounds are more pronounced, but others are a bit muffled, while TV speakers have more of a middle-ground for everything. 2. The maximum sound level on the Nintendo Switch was absolutely pathetic. I have good hearing, and it was just enough to be suitable. This is unacceptable. What are people with impaired hearing supposed to do? At least my TV can blast the audio if I wanted. 3. Even with inferior sound, you still notice the difference of sound all around you from TV speakers over headphones. 4. Music showed almost no noticeable quality difference. It was mostly sound effects prevalent in video games. I didn't know what I was missing with a gaming headset, and it turns out, not much. Maybe super expensive headsets offer that "night and day" difference people are talking about, but for a $100 list price for a wired set, I expected better. I didn't even test the mic because I have no use for it. I know headsets have always struggled with comfort. It's just not worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HyperX makes amazing products. This headset is great and easily outshines my Astro A40's especially when you compare the prices. If you want an awesome headset with the best in game sound grab yourself a HyperX.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Works great with my Xbox one x. Had one that was a little cheaper and good quality, but could no longer find it. This is a good replacement though. Good quality sound, and background noise is cancelled out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and it has that HyperX quality. This is my second headset and won’t be my last from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decently nice headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints worth the money, was purchased on sale but would but at full price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my grandson, he loves it. The problem is I can’t get him out of his room playing on his computer with the new headphones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ALWAYS PAY FOR A WARRANTY

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the headset is great the mic failed after a few months. I have not had any luck with quality headsets. So make sure you purchase the warranty so Best Buy can replace. I’ve replaced numerous (different brands) over the years with gaming boys/college students in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’ve had this headset for 4 years and the sound and mic quality are still good and clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is all that I have expected and wanted in a headphone for gaming. I am a completely satisfied and happy customer. Thanks Best Buy for carrying this item and shipping it to me in a timely manner!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hyper x headset When plugged into a computer The mic was very quiet and picked up almost no audio and plugged into the Xbox series x The headset had an unbelievable amount of echo so much so that In a party chat They hear themselves And the game you were playing better than they could hear you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality headphones, sounds clear and multi different consoles and pc uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Cloud Alpha wired gaming headset. My son love it, bought on Black Friday sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter for xmas to replace an outdated pair of another brand. She says they're great and do the job. Sound quality is excellent and she comes thru clearly while talking, or yelling lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this headset. He uses it whenever he is playing video games. The do filter out outside noise because he can NEVER hear me calling his name. I have to go into his room and wave my arms to get his attention!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    z

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Headset is very light, so I could use this for a long time. I am the one who do not use the headset a lot because it annoys my ears. But when I just this. It does not bother me at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them fkr my son’s birthday. He absolutely loves them and is very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX HeadSet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Sound Quality, The headset itself really good Quality, Worth the Money, Will recommend 100/100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the more expensive ones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son to use on his new pc. He just moved from XBOX to PC. He had a wireless set that was twice the cost, that he used to use. Now he uses these, and says they're way better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Those who wear Glasses

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great for chatting, video games, and especially for those who wear glasses. They don’t pinch as hard around the temples as many others in the same price range. Comfortable and long lasting.

    I would recommend this to a friend