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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3077 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are impressed with the Cloud Alpha Wired Stereo Gaming Headset's sound quality and comfort, making it a popular choice for gaming. Many appreciate the headset's reasonable price, good microphone, and lightweight design. However, some customers have expressed concerns about the volume control, fit, and occasional echo issues during streaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,077 reviews
  • Rated 5 out of 5 stars

    Awesome job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good great and awesome best buy dope gimme gimme 400$ pls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX has made another great product..........

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between War Robots and Call of Duty, these are best quality headphones by HyperX

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good over all headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good over all headset if you don’t mind wired headsets. It very universal for other game systems. Good sound as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works Great for PC... Average for Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on what kind of controller you have, the sound quality is either great or bad. For example, I have a brand new all red controller that I picked up at Best Buy and when I plug the mic in the sound quality is poor. I can barely hear my friends and the in game volume is low. If I use my old controller from when I got the Xbox one s (standard white) everything feels and sound right. At first I thought it was just a busted controller but I used a different headset and it sounded great, so it wasn’t the controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sound quality is fantastic. Works really great for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hyper x cloud alpha is the best headset i have purchased by a mile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gaming Headset!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually brought the headset to do mental health therapy sessions online. I can hear my patients clearly and talk to them with ease. The sound is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must comfortable headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound build quality to last long time. I bought one for my son 2 years ago still working like the 1st day that why I bought a second one for my self

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Petty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good. Not the most comfortable after a little use. Fair value. I won’t return them. Separate chat volume would be great addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing really good sound once its been set with a good preset on audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for my Xbox S works great ! Good sound quality as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color. Sound quality is great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set of headphones from HyperX, and I love them. I use it for gaming and for music streaming and the sound quality is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Game Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was as expected. As usual the ordering process was outstanding, and using the Best Buy credit card helps every time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price, but nothing fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and work how they should. Out of the box, their sound isn't great, but with an EQ they sound good. The mic picks up a fair amount of backgound noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound quality and mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never experienced a head set with sound quality as good as these for the price they were set at, and the mic is amazing I have had no issues and I come across crystal clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of the headphones is fantastic for the price. However the mic pics up everything! A lot of feedback that my friends can hear. I had to get a different boom mic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HyperX working fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice set of headphones. Second pair I purchased for the family. First set are 18-19 months old and still work fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones i’ve ever had i love them would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and quality. Use these everyday for work and video games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it. He had a few headset before but this one the best so far.

    I would recommend this to a friend