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Customer reviews

Rating 4.5 out of 5 stars with 3078 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are impressed with the Cloud Alpha Wired Stereo Gaming Headset's sound quality and comfort, making it a popular choice for gaming. Many appreciate the headset's reasonable price, good microphone, and lightweight design. However, some customers have expressed concerns about the volume control, fit, and occasional echo issues during streaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 3,078 reviews
  • Rated 5 out of 5 stars

    great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best wired headset on the market today.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For first person shooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overalls sound quality is great, that's more than plenty for any FPS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it during the lockdowns and have loved it since. Super comfortable and great sound. Can't really hear anything around me when its on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended by Best Buy Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person at the Best Buy appeared to be a Gamer, so I purchased as per her recommendation. My Son Absolutely Loves it. He said it's comfortable and he can hear people walking behind him when he's playing Fort Nite and Resident Evil.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good with music and for gaming hyper x is good company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No troubles so far. Great audio for me and others can hear me fine as well. Very comfortable to wear albeit a tad heavy, but I notice the weight after adjusting the headband cushion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best I mean the best gaming headphones!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If I could give it to zero, I would

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy hyperx, and I’ve never had this problem before but this one is a complete dud. I can barely hear anything out of it and the microphone never works. It’s basically useless and doesn’t do anything it’s supposed to do. I don’t know that I’ve ever bought one exactly like this so maybe buy one of the other hyper X products. I bought several of those and never had a problem. Now for the second part of this review, Best Buy totally screwed me over on this because they only gave me 17 days to return this. We weren’t using it very much so we didn’t know until the 30th day that it didn’t work. It was intermittently working and it just takes a while to figure out that it’s just never gonna work right. We had to test it on several different controllers, for example. They did not give us time to do all that and now I have to see if I can get factory warranty on it because Best Buy didn’t even give me 30 days. They’ve always given me at least 30 days so I didn’t know that was gonna happen. I didn’t know. I only had a couple of weeks to test this out. It’s ridiculous. I don’t know when they change that or if it’s only directed towards certain products but be careful. They don’t want to take responsibility for anything. I shop here all the time and I’m very disappointed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great sound quality and easy to use. Would give 5 stars if it was wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made well. Pretty cool looking sound is good. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Budget Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have pretty decent sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones works really well great product highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and comfort so far in the last couple of weeks. I wear glasses and have not found that to be an issue with me as was mentioned by some other reviewers here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding product, well built and easy to hear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality and comfortable, it also has pretty good noise reduction. The fit is tight enough where it's still comfortable but also does not slide off your head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them so much, never takes them off is head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best “gaming” headset. That’s all that needs to be said.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset only issue is the mic. Get one that can be disconnected. This one stopped working then the whole headset is no good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great quality sound for wired headset do recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good pair of headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headset is working so good, and they’re so comfortable.

    I would recommend this to a friend