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Customer reviews

Rating 4.6 out of 5 stars with 34 reviews

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88%
would recommend
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-34 of 34 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Dynamic performance for any gamer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones look very premium. The casing has this no-scratch surface, especially on the top which has the most external exposure. It is mainly plastic but the fittings and finish are very clean and durable. Even the steel slider looks good. The leatherette cushions and head-top cushion is quite soft. I find them very comfortable but it does tend to get a little warm. The buttons are responsive and the rest of the details are pretty well-built. Even the volume wheel has this consistent feedback that helps with adjusting volume on the fly. The cup casings can be easily taken out, and it stays in place when it needs to. The RGB comes out nicely on the covers but I think you can customize yours too if you find replacement cup covers. The connectivity is great. First of all, I can connect It to many devices, especially that it has the dongle so I can connect it to PS5, PC and my switch. The dongle, which I always prefer, is great because you have the USB A adapter, so I can do it anywhere, not to mention Bluetooth which is good for my tablet. The dongle though is very stable as I can go far from my machine without It disconnecting or degrading the signal. It comes with a detachable mic, but oddly, it also has an internal mic. For me, the internal mic makes me sound wider than the detacheable mic, so I prefer using the internal mic. The boom mic makes me sound like I am in a very secluded room, but it is clean. The Ngenuity software is like most other peripheral software and like others, the customizations are great. It is not exceptional but it is very functional. I did play around with EQ because these headphones sound so clear that I hear some static before the sound clips at the end. And it is not the source because I hear it across consoles and sources and it also happens on both Bluetooth and dongle-- so I had to tweak the crisp sound so I don’t hear that end tick that happens every so often. It sounds wide so the bass matches the crispiness of the sound. But if you are very particular about the cleanliness of the audio, you will want to consider using the EQ to control that end clip roughness. These are pretty good headphones. Is there anything exceptional? No. But across the board, this is what most people will want in their gaming headphones—because these headphones are equipped with what almost everyone will need, so you can easily make it your own. Use the EQ, use it on any of your devices, use it for a long time (the battery is great by the way), make it fit you, And I think this is its winning formula.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Simple but reliable and flexible

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the biggest flaw of this headset from my experience is just that I don't like how it feels to the touch. It's not that it feels delicate or low-quality, there's just something about the materials that I don't like as much as some of my other headsets. I did also have an issue with updating the firmware during the first use and kept having to constantly reboot the computer and restart the update and pick up where I left off, but I'm pretty sure this isn't even HyperX's fault and is probably something to do with ReWASD, which I use to make my old Stadia controller play nice with Xbox games. The third big nonissue with this headset is that it's really easy to make it sound bad by messing too much with audio software such as Dolby Atmos. Overall, this is a pretty good headset. It has a reasonable amount of buttons on it for what it does, and after I figured out that ReWASD was messing with the drivers for this headset and fixing that I've had a relatively painless experience using it. The settings in the HyperX Ingenuity app are pretty barebones, but that's not a big deal. It's pretty plug-and-play with Bluetooth, as well - you don't need the Ingenuity app to use it with your phone (and in fact the app straight up won't detect the headset if you try). I really like the removable faceplates on the ear cups - there's a lot of potential for customization there. I haven't had any issues with the microphone not picking up my voice or struggling to find the correct angle for it. It sounds good when connected to my phone, and as long as I don't use something like Dolby Atmos on top of the built-in equalizer it sounds good on my computer as well. I haven't had any issues connecting it to my PS5 either. It's comfortable to wear and hasn't really caused any issues with hurting my head or ears. Overall, I like this headset and I'd definitely recommend it for someone who wants a flexible but mostly plug-and-play gaming headset.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid Choice for both Gaming and Entertainment

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX - Cloud Flight 2 Wireless Gaming Headset is a solid choice for a gaming and general-use headset. It is intended to be used with PC, PS5, PS4, Nintendo Switch, Mac, Mobile, and Bluetooth. The RF dongle is USB-C, but comes with a USB-A adapter. The headphones also charge via USB-C (with included cable). The unit includes bluetooth and can by synced to a great variety of sources via that option. Everything worked immediately as expected using both bluetooth and RF connections. There is a sliding switch on the right headphone enabling you to switch between either mode. The first time you choose the bluetooth option it comes up ready to pair. After that, you need to press and hold both the power and multifunction buttons to enter pairing mode. Personally, I wish there were a dedicated button for bluetooth pairing (a minor issue). The HyperX - Cloud Flight 2 includes RGB lights on the outside of the headphones which can be customized as desired. They include covers with a stylized HX showing the color beneath - or you can easily remove the covers to reveal a large RGB light in whatever color you choose. Thankfully, since I’m not one who thinks of my headphones as a fashion statement, you can simply switch the lights off (which will also increase battery life). So what do I think so far? The sound is great and the spatial placing of audio while gaming is excellent. The comfort factor grew on me. The HyperX has a slight slant to the phones in relation to the headband (which is made of rigid steel). This took a little time to get used to, but afterwards was unnoticeable. They are slightly heavier than other similar headsets I’ve used, probably due to the steel in the headband and the lights on the phones. Though the steel gives a feeling of strength, I’d probably trade that for durable plastic if given the choice. As with any full-function headphones, it takes awhile to get used to where the buttons and controls are so that you can use them without taking the headset off. That’s normal. I also like the multi functionality of these phones so I can use them for entertainment and listening - as well as for gaming. The HyperX comes with both an attachable mic for gaming and a built-in mic as well (phone calls?). You can easily switch between RF and Bluetooth modes. Nice. The HyperX - Cloud Flight 2 Wireless Gaming Headset is a solid choice for both gaming and entertainment.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great mid-range headset!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud Flight 2 wireless headset is a fantastic option for an everyday, easy listening, "everything" headphone. I found the headset to be fairly comfortable and only experienced a mild hotshot after extended usage sessions. I do have a slightly larger than average head so this may not be an issue for most people or younger users. The earcups are large enough fully surround my ears and the cushions are plush and comfortable. I appreciate the option of using the included boom mic or going for a sleaker package and opting for the built-in mic. Both options sound surprisingly good with the boom mic offer noticeably better voice isolation. The sound signature of this headset definitely leans towards bass heavy. While the bass and lower mids are more prevalent they are not muddy or overbearing. For music this adds a fullness to the bottom end and does leave a bit to be desired in the details of the treble region. That said, it makes them extremely easy to listen to for extended periods without hearing fatigue and fun for songs that feature a lot of bass. For gaming, this makes for a very enveloping and immersive soundscape best suited for adventure or story driven games. They are very usable for FPS but due to the rolled off treble, footsteps are not as forward as most would like. Both Bluetooth and wireless modes have great connectivity and neither has any lip sync issues while watching videos. Using the included USB C dongle definitely cuts down on latency and offers a higher fidelity overall. If you're looking for one headset to do everything this could be a great pick. Bluetooth and removed mic for your phone on the go or 2.4/USB with a boom mic for gaming sessions when needed.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud Flight 2 Wireless Gaming Headset is an outstanding choice for gamers and professionals seeking comfort, versatility, and reliable performance across multiple platforms. From PC and PlayStation to Nintendo Switch, Mac, mobile devices, and Bluetooth-enabled systems, this headset delivers seamless compatibility without compromising audio quality. Comfort is one of its strongest advantages. The lightweight design, plush memory foam ear cushions, and adjustable headband make it ideal for long gaming sessions or extended work calls. Even after hours of use, the headset remains comfortable and secure, which is a major advantage for competitive gamers and multitaskers alike. Audio performance is crisp and immersive. The sound profile provides clear highs, balanced mids, and satisfying bass, making it easy to pick up subtle in-game details such as footsteps and environmental cues. Voice clarity is equally impressive, with a detachable noise-reducing microphone that ensures clean communication during online play and virtual meetings. Battery life is another standout feature. With extended wireless playtime on a single charge, the Cloud Flight 2 minimizes interruptions and keeps you focused on what matters. The stable wireless connection and intuitive onboard controls further enhance the user experience, allowing quick adjustments without breaking immersion. Overall, the HyperX Cloud Flight 2 Wireless Gaming Headset offers excellent build quality, cross-platform flexibility, and dependable performance. It is a well-rounded investment for gamers and everyday users who value comfort, sound quality, and convenience in a premium wireless headset.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Comfort, Better Sound.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud Flight 2 hits all the marks for a great wireless gaming headset and the comfort definitely stands out. The ear cushions feel soft, the clamp pressure is light, and the headset stays comfortable even during long sessions. It’s the kind of fit you forget you’re wearing. Sound quality is excellent for both gaming and everyday use. The audio is clean and well-balanced, with enough low-end to add impact without muddying the mids or highs. Directional cues in games come through clearly, which helps with immersion and awareness. The mic quality is solid too. Voice chat sounds clear and natural, without the muffled or compressed tone that some wireless headsets struggle with. Most importantly my friends on don't complain about my voice quality on Discord. Battery life is one of the biggest strengths. The Cloud Flight 2 easily lasts through multiple gaming sessions without needing to recharge, so you can go days before thinking about plugging it in. Wireless performance stays stable, with no noticeable lag or dropouts. If you want a headset that’s comfortable, sounds great, and keeps going for the long haul, the HyperX Cloud Flight 2 is an easy recommendation.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Works well connected to phones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say that the HyperX - Cloud Flight 2 Wireless Gaming Headset made one heck of a Christmas gift! It paired well with anything we threw at it, although it's primary use will be with an Android phone. The headset itself feels very comfortable on the head, leaving me with no concerns of it being worn for several hours at a time. I actually considered grabbing a second one to use in my work from home call center job. The audio into the speakers is about the same with Bluetooth and USB connections. Wired is still the best, but the freedom to move around certainly takes precedence here. Input levels were received well from people on the other end of the chats. Praise at the fidelity of the speech was a common theme. I rather like the design itself. Nothing really sticking out to get caught on things. I've had it before where a volume knob is in a poorly designed location and you catch it on something turning your head. As always, I'm comfortable with the HyperX brand. I know that if I run into issues, I can reach out and get it fixed.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    High performance all purpose headset.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have been thoroughly enjoying my new HyperX Cloud Flight 2 headset. They are extremely comfortable and have great sound. Let me explain why. First, you can immediately tell that this headset is of very high quality. The frame is a nice rigid plastic that is durable. The mic is firm and stays put when you adjust it. The ear cushions are what I like the best. They are very soft and have plenty of cushion. My ears never get sore, despite several hours of gameplay. I feel that this headset fits me just right. The performance of this headset is where I feel these really shine. The audio is crystal clear when I am gaming. The sound is immersive and has great depth. When playing open world games, you can hear your surroundings and even other players approaching. When chatting you can hear orders clear as well, and they can hear your. I had zero issues with communication. I also listened to streaming music with these and I truly enjoyed the audio. I connected wireless to my PC and via the cable to a PS5. They are very easy to use and setup. They are pretty much plug and play. These are for both the avid gamer and casual player.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic gaming headset with great battery life!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hyper X Cloud Flight 2 Headset works fantastically with both the PS5, a Mac or a PC. It has a wireless dongle that has an adapter to support both USB-A or USB-C depending on your preference, always ensuring you can use your preferred port. I find it works just fine via Bluetooth though and is easy to pair. It's also very easy to switch between Bluetooth and Wireless mode. The sound quality is fantastic, it provides a very good and immersive surround sound. It says it supports a wired mode as well but I haven't noticed any log when using a wireless or Bluetooth connection. The microphone is also removable so it can easily double as a music or video content headset with a mobile device or computer. The microphone itself is also adjustable when attached and is really easy to adjust - folks tell me that they can also hear my crystal clear on their end. The memory foam pads are super comfortable and have worked great for long gaming sessions. It also boasts a 150 hour battery life but I've probably used it for roughly half that so far and have seen no signs of needing to recharge. Combine that with swappable magnetic side plates that light up when in use and an easy adjustable head band for different users (I have a fairly large head and it still fits great), it's an all around perfect gaming headset.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Battery life and comfort are great with these.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud Flight 2 wireless headset feels like a solid step forward from the original, but it’s not just a “slap a 2 on the box” kind of refresh. First thing I noticed: comfort. The earcups are plush without being sweaty, and the clamping force is balanced enough that I can wear them through a long PC session or a late-night PS run without feeling like my head’s in a vice. Sound-wise, it’s tuned for gaming—bass has punch without drowning out mids, and directional audio is clear enough that I can pick out footsteps in shooters without cranking the volume. The detachable mic is serviceable, not studio-grade, but it gets the job done for party chat and Discord without distortion. Battery life is where HyperX flexes. I’m consistently getting close to the advertised 100 hours, which means I’m charging this thing way less than my other wireless gear. The 2.4GHz connection is rock solid—no random dropouts, no lag spikes. On PC, the NGENUITY beta software adds some customization, but it’s still rough around the edges. EQ presets are fine, but the interface feels half-baked, like HyperX is still figuring out how much control they want to give users. I’d love to see more granular options, especially for mic monitoring and per-game profiles. On PlayStation, you don’t get that software layer, but the headset still performs consistently—plug in the dongle and you’re good to go. Overall, the Cloud Flight 2 nails the essentials: comfort, battery, and reliable wireless. It’s not trying to be a flashy RGB monster or an audiophile’s dream—it’s a dependable daily driver. For me, it’s the kind of headset I can trust to just work, whether I’m grinding ranked matches on PC or kicking back with a PS campaign. If HyperX tightens up NGENUITY, this headset could easily move from “great” to “must-have."

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Winner all around

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really professional quality sound and design. The best two things about it in my experience were --- the really comfy over ear cushions and feel, as well as the super long battery life. Also, the microphone is detachable ---- genius! It also these to also be used at the gym as over ear headphones as well. Also, the RGM panels are customizable, which I always find as the gamechanger because I can give it a unique look. I was also worried about the wireless range because in the past it has been very limited --- with these however, I can move about the room, even visit the restroom next door with little to no disruption on my game or comms. The big winner for me is the battery life though! I only need to charge it like once every other week, and this is using it everyday! There is also a usb-c dongle and usb-a adapter included which make it a true plug-n-play across whatever platforms it is being used for. The adaptability, the customization options, the amazing comfort design, and the ease of use for these really make them a winner and worth the price tag.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great entry level gaming headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The holidays are just around the corner. Don't get caught without a gift for the gamer in your family. The HyperX - Cloud Flight 2 Wireless Gaming Headset is a great gift idea for your child. For the price point, you get really good audio quality. As for the microphone, I used the HyperX - Cloud Flight 2 Wireless Gaming Headset with my PS5 and no one complained about not being able to hear what I said during online play. The HyperX headset is comfortable around my ears and very lightweight. The ear pads are pretty soft and tolerable for long gaming sessions. Another great feature for a pretty decent price point is the RGB lighting. The lighting is easily customizable so that you, or your little gamer, can match the layout of their room/environment. As for the battery life, you can't really expect the advertised 100 hours because that is most likely done in drastically different, and conservative, settings. I was able to get about three or so days of game-play at around five hours per day. But of course I had the lights and all of the bells and whistles going on. Overall, the HyperX - Cloud Flight 2 Wireless Gaming Headset makes for a great gift this holiday season.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    A great mid-priced headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX - Cloud Flight 2 Wireless Gaming Headset for PC, PS5, PS4, Nintendo Switch, Mac, Mobil right out of the box has the appearance of a winner. They look well constructed mostly of a totally plastic design with an adjustable metal headband. The weight is extremely light, which allows me to keep the headset on for hours at a time. The soft earpads are huge and plump material made from memory foam. With the 50mm drivers, the Hyper X produces a full sound scenario when playing my video games. Sounds pick up so well enough that I become more immersed into the game. The headset can become extremely loud at full volume. The bass is decent and will not over power the lighter sounding effects. The magnetic ear cup plates are removable to display a RGB light show. Both earcups have control buttons for scroll wheel, USB/Bluetooth mode switch to change between 2.4 GHz and Bluetooth, mic, power, and functions. The headset has two microphones. A detachable and bendable boom mic and an internally built in microphone. I do not find any great discrepancy with using either one. The compatibility of the HyperX - Cloud Flight 2 Wireless Gaming Headset for PC, PS5, PS4, Nintendo Switch, Mac, and Mobil makes it a great choice for a mid-priced headset.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Good overall, but with 1big problem

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these with my PS5 because none of my PS4 headsets are compatible. There are plenty of positive points to share about this headset, but if you’re like me and use your PS5 as your primary media console, there is one drawback that’s a bit of a deal breaker, so I’ll start with that. The audio output on the PS5 stays set to this headset until you go into settings and change it to your soundbar or TV. It should switch automatically based on whether you have the headphones turned on, but it doesn’t. I’ve added and removed the headphones multiple times, ensured the PS5 settings were correct, turned everything on with the headphones on and turned everything on with the headphones off but the result is the same every time; the audio is going to the headset whether it’s on, off, in the same room, or even when the headset is completely dead. As long as the dongle is plugged into the PS5, the system is going to try and send the audio to the headset. That means I have to go into settings on the PS5 and change the audio output to soundbar every time I want to watch something. Or, if I finish watching a movie and decide to play a game, I have to go into settings and set the Audio output to headset. On a positive note, these are good-looking headphones with a clean, modern design that complements the PS5. They feel like a premium product due to the materials and build quality. Their sound quality is good for gaming and as well as for movies and the directional nature of the audio provides a great level of immersion in your game; I found myself jumping from unexpected explosions in some cases. Another thing worth mentioning is the comfort level. The earcups have good padding and, when combined with similar padding on the headband, allow you to wear them for long periods without pressure points or getting hot. I didn’t get any comments from people in team chats about ambient sounds and never ran into any connection issues. Overall, I’d say they’re great for someone who only uses their PS5 for gaming.

    No, I would not recommend this to a friend
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