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Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 3,654 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headset I have ever owned. Owned the first one for four years. Feels great sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic headset!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching for a USB headset for work because they required I use a USB specifically because of security reasons or something like that. I thought it was pretty stupid since USBs are dying out. The headset they had given me for work was utter garbage and broke second day in training. I had to find a last minute solution and ran to my nearest Best Buy. Although this is a relatively pricy headset, it was the only one available for under $200. Although the reason I got them was a very irritating situation, I absolutely love these headphones and use them frequently. The mic is relatively clear (obviously not studio quality) and the sound is pretty great. It seems like the company integrated the most bang for your buck for an under $200 headset. The cord is extremely long, which is fantastic when I'm at work pacing around. It lets me walk at least double the distance from my computer than my normal earbuds do. A former roommate of mine has the exact same headset and it has lasted her for at least 2 years. If you're looking for a specifically USB headset, this one is great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    III LOOVE ITT!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No background noise, Mic works great and its nice that it's detachable! Over the ear is very comfortable blocks out noise very well!! Cord is nice and long and its nice that the cord is braided material so it doesn't bend and break easy. Usb audio box is amazing and very useful!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good gaming headset at a reasonable price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality and directional audio are good enough for online gaming. Tried a Razer Blackshark and the quality wasn’t anywhere near as good as these. These are fairly comfortable, but I prefer the cloth earmuffs to the leather ones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hyper X is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones, comes with cool case, pouch, headphone covers one velvet one leather pair and it’s very nice to customize. I have the red ones, the sound is amazing for the price and the removable mic is awesome. The sound card for more control is good too. The alpha doesn’t come with the adjustable remote.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 2 Sony Gold wireless headsets & both fell apart in less than 12 months, these headphones are built very sturdy, all aluminum with interchangeable cushions for your ears, I use them exclusively with my PS4, and they a have great sound & are extremely comfortable even when wearing them for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Even better than an more expensive Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I had purchased a more expensive headset, by about $50 more. I hated it. I returned that one (was a different brand than this), and purchased this one. I have been VERY pleased with it's performance, and comfort. The 7.1 surround is fantastic and I can wear these for hours with out discomfort.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they have been great. For the price they sound fine. The 7.1 is okay. I can hear foot steps behind me in COD so... can't complain. Mic seems to be fine so far also. They seem durable. Like I said, for the price they its a really decent headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Kids can't break it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have kids and they just destroy headphones. After going through dozens of headsets, and wasting hundreds of dollars, I found these ones and they have yet to be broken. Durable, comfortable, and sounds good - easily a top tier headset for the price range.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very Comfortable Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very Comfortable headphones and sound great. The USB adapter works with PC and with a firmware update are supposed to work with PS4. USB does not work with XBOX, XBOX users must plug into controller which limits volume control convenience. Great headphones overall, just no USB output from XBOX.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Overall comfort of design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the serious gamer with high quality sound and microphone. Wide, fully adjustable headband with comfortable ear cushions. Especially long cable makes it easy to use when in the midst of a battle. Other sets might crack but this make is exceptionally durable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A solid gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before this I had the original Hyper-X Cloud - when it gave up the ghost after at least five years of faithful service, buying the Cloud 2 was a no-brainer. I got mine on sale, adding in the 2-year replacement program with the savings for less than the regular price. The Cloud 2 provides the same rich and clear sound as the original. The sturdy construction will stand up to some fairly serious unintentional (someone determined to break something will break it, that's why we have product warning labels everywhere) abuse and the braided cord is likewise durable, able to survive being run over by chair casters, being pinched in drawers, and whatever else I have absent-mindedly done to it. Honestly, it wouldn't have the name Kingston/Corsair/Hyper-x name on it if it won't stand up to regular use. I should probably mention that I don't use the USB sound card as I already have a Sound Blaster X-Fi Go Pro. You have no idea how hard it is to find an adapter to go from a three-ring (stereo and mic) plug to separate stereo and mic plugs at my local Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this headset lightweight and simple setup. I like how it comes with different size ear piece that you can switch out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headphone set after trying and returning a non-gaming headphone set. I find it is very comfortable and the sound quality and microphone is great. I can hear clearly and not need to shout to be heard. I would recommend this product to anyone who plays a lot of games online as it is a useful tool.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Overall nice headset to own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews on this headset I decided to try it out and I am not disappointed. It has a nice comftable feel while wearing it and it has excellent sound quality. The only reason it got a 4 instead of 5 on rating is that in order to use the char/volume control maniually you do have to have it hooked up to the usb cord which gives you excess cord that clutters the desk area. But overall it is a very well designed headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great first headset purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only recently gotten into gaming so tried this out as a mid-level headset compared to other options. At first, I really struggled getting it to work until I realized the cord with the headphone jack wasn’t working. Once directly connected headset-computer, no issues. Good audio and microphone has high sensitivity and clarity. Very comfortable as well!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Bang For your Buck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m no audiophile and haven’t extensively tested a ton of headsets, but this is my second time buying this headset and I’m still super impressed with it. Sound quality is great and by far the most comfortable headset I’ve worn. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and price is really good. Affordable price compared to $150+ mics. Durable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great performance for both XBox One and PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are comfortable and the sound is outstanding. I did not really buy it to use the PC connection. I had some trouble using a headset with the standard earphone jack on my laptop, so I tried the USB connection included with the headset. It was amazing! I love the sound and the flexibility of the Cloud II headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Gaming Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Sound My grandson Loves these gaming headphones have a 2nd set of cushion so the ears are comfortable.... Best selection....

    I would recommend this to a friend