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Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 3,654 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Gaming Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Sound My grandson Loves these gaming headphones have a 2nd set of cushion so the ears are comfortable.... Best selection....

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    A good headset, ok mic, but a non-detachable cable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good headset. Its comfortable, the mic quality is passable though nothing to praise. It sounds fine, and overall I enjoy using it. I wish the cable was fully detachable & replaceable from the headset though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset for Gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these during Black Friday, I can honestly say this I a great purchase. The sound quality is great and along with the comfort of the padding. I would highly recommend this to any parent looking to get their child a new Headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A True Upgrade to the HyperX Cloud Headset!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a while to write a review because I really wanted to see how the Cloud II compared to it's predecessor, and lemme tell you... it was a superior upgrade! If you're someone like me who just needs a comfy headset that surrounds the ear instead of pressing against it, it's a must get! The memory foam is really comfy, and unlike my original Cloud headset... it won't squeeze your head! I had my old headset for 4 or-so years, and it never quite stopped squeezing my head, but the Cloud II is really gentle on my head, and i'm so thankful for that! I also really like how the audio control box lets me easily switch my headset to mute when I'm in voice call with friends while gaming, takes all the hassle out of having to minimize the game and bring up discord just to mute myself. The ability to control your mic volume and headset volume is really nice too!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    SUHweet sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra bass on these phones is really sweet. Blocks out external noise. another welcomed feature is the fact that these headphones are comfortable. Look great no matter which color of headphones you choose. They come in either red, blue or black. Charging is easy and holds a charge for a good amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent, immersive headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent choice for a gaming headset. It's sturdy but soft and comfortable. Very high quality sound that is immersive. The first time I heard a sound effect through the headset I thought it was coming from my room and took the headphones off only to realize it was actually coming from the headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headset, with crisp quality!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great headset! the sound quality is amazing, and crystal clear! it gives you the option to plug it in to your controller, via USB. I have used a lot of headsets in the past, but for the price this one has all the others beat! It also comes with interchangeable ear cuffs which i dont feel is very common for headsets in this price range, and is a very nice touch! It is very affordable and preforms like a top of the line headset! Will be buying again from this brand if and when i will need another one!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably my fourth pair over many years. My son uses them on his PC for gaming, he is hard on them and they usually break from him twisting the cordup and breaking the wires. I’m surprised they last as long as they do the way treats them. But they do hold up well. Sound is great and mic is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The only headphones I'm willing to wear

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got super-sensitive ears, most headphones begin to hurt after a few hours of usage. These never give me any pain, sound almost equal to premium headphones, and come with a ton of great accessories. I don't even bother trying other headphones anymore. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone are very comfortable to wear for long periods of time and I wear glasses. That is usually a problem for me because of them pushing in so hard and digging into my ears. The sound is awesome for games and pretty good for music. I highly recommend these for gaming but there are better choices for music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great noise canceling feature, but.......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't want to be tethered to your handset then you will want to look elsewhere. I wanted a different hookup and told the sales guy that and he recommended this headset and he was wrong. We asked all the right questions and got the wrong thing. Otherwise, the headset is great. Sound quality is great and the price point was even better because it was on sale as well as not a bad price, to begin with.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Second pair!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair Hyper X Cloud product. I mainly use my other pair (Hyper X Cloud Core) for console gaming, and this one for PC. I have no complaint about either of them. They are comfortable, the sound is crisp, the noise cancelling is absolutely amazing. I can't say enough good things about these headsets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Budget Beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mic and sound quality! The only thing it’s missing is a volume and mute buttons when playing with a controller, definitely better when using for PC but it works great either way.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a pretty serious gamer and wanted to get a good quality headset without breaking the bank. This product is comfortable to wear for long hours of gaming. I wear glasses and this headset doesn't hurt my ears when wearing my glasses. The sound quality is also pretty amazing. I am definitely happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Works great no 7.1 sound w/ ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset needing something that was comfortable and I could use for long periods of time. So far it does sound good it does feel good. My biggest pet peve is that it does not have 7.1 surround that works with the PS4. It will work with a computer etc... not with the ps4 great headset for the price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from Astro a50s to these, I must say I prefer these! From a gaming perspective, these things are perfect. The sounds are clear and I can easily tell where footsteps are coming from. They are also comfortable to wear for longer periods and have interchangeable earcups depending on your preference.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even after several years since release, Cloud 2 is still on top!!! Perfect for gaming, with a good price tag

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for Marathon Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this Headset for a couple of months now and it works great. I have had to unplug it and plug it back in from time to time to resolve a conflict (I think it is with my keyboard; Tt Poseidon Forged). However, this is not a problem to me. I have worn the headset multiple time pushing upwards of 10 hours and no headaches or sore spots. The mic is a little finicky on placement, but the in-line mic control helps. The wire is plenty long, a little too long if you use a front side USB port. The clip on the in-line controls is a nice touch. All in all I give it a 9/10. Only cons I have found is sweaty ears on a warm day and they dampen all outside sounds almost as much as rifle muffs (i like to watch tv while gaming).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not an audiophile’s headset, but for gaming, it hits the target. Good sound coming from different directions helps in FPS games. I made in-game adjustments to get excellent sound to pinpoint direction and distance from targets. Definitely a step up from the original Cloud headset. It’s comfortable with the leatherette cushions. The fabric cushions breath, but make the area around my ear itch after long use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Quality Construction, Good Sound, but.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be user error, but the input of a single jack does not seem to enable the microphone on a Lenovo gaming computer (that is less than two years old). The single jack can go into either the headphone or the mic input, but not both. I am aware of dual purpose jacks and inputs. It appears that the same brand computer, made at around the same time as the headphones, lacks that feature and adapter wires were not included with the unit. If it turns out that the user is incorrect (it's not me), I will return to revise this review. All that said, we listened to the phones and the quality is pretty good. The padded ear pieces are replaceable with a second set (included) and the padded head piece seems sturdy and comfortable. I hoped for a removeable and replaceable wire (they break a lot under the stress of hyperactive gamers). No such luck. As a close look at the illustration shows, it's integrated with the ear piece. Meanwhile, all in all, a good headset.

    I would recommend this to a friend