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Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,654 reviews
  • Rated 5 out of 5 stars

    Great headset for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset. My son loves it. So glad we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this gaming headset for my son. He loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product, good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can recommend this product, very good in this price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not really expect much for these headsets. Although I was mistaken. The quality of these headphones have exceeded my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried so many brands and this one is the best so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound quality is good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working well for the ps4, the Best Buy warranty is well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Excellent audio terrible mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is fantastic, I purchased this to replace my defective hyper x cloud pro headset that had a bad mic, unfortunately out of the box the microphone has connection issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Mic did not work with my iMac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. The mic did not seem to work with my iMac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this headset its great has real nice bass sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality in both audio. And construction.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset! Solid construction and great audio quality. I would highly recommend this gaming headset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a nice headset. Only thing I dislike is how easily it adjusts itself while on my head.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my son and hes happy so I'm happy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Work...When they feel like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because they kept coming up as a top gaming headset. At first they seemed really good. The dongle to control sound and mic is pretty nice. HOWEVER! That's a big however. Every time I unplug them to move or adjust my pc set up the mic will stop working when I plug the headset back in. (yes the pc is off when I do this.) I have never had a headset have the most stupid and inconstant ways of fixing this issue. All drivers are updated and still wont work. Go and disable the device in sound manger and re-enable it. This has worked once. Make sure nothing is muted. Not that stupid thank you! Ignore the mic. Hey! That worked. Now its not working. I have done everything possible and not 1 thing is a consistent fix. Kingston you need to do more r+d before you send this stuff out. Never had this issue with any other headset that is comparable. Feels bad man!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very high quality. The sound quality is great for gaming, and the mic does what it needs to do. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easily one of my best purchases!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily one of the best purchases i’ve had in a long time. Its been a while year and this headset hasnt lost its quality since.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is better than expected! Very happu with this purchase. Not most expensive… pleasantly surprised!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a replacement set of headphones and these are exactly what I wanted. Super easy, comfortable and definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Quality Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and efficient. Works well with Windows. Would recommend to anybody looking to high quality headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Gaming Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming headset, I use with my Xbox one S and the sounds are great, I would recommend this to anyone who likes gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great place to buy computer equipment and supplies

    I would recommend this to a friend