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Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 3,654 reviews
  • Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my 16 year old, he loves the headphones but not the microphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset would best be used for PC I use it on Xbox but can not mute it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming headsets I've ever had but honestly recommend this to everybody

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it when it's on sale. Sound quality is great and comes with spare cups in case you Don't like the leather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assumptive Review Response

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, it's a Christmas gift for my son, and it's not Christmas yet. I do have a good feeling that he'll love it though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    OUTSTANDING

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It tunes out everything. You can't hear the person sitting next to u talking all u hear is music. Its awesome. Mic is clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble with static bought the warranty though got a new pair

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle, listing best,price good, pick up easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I GOT THESE FOR MY BROTHERS AND THEY ABSOLUTELY LOVE THEM!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset and features for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good for gaming. Mic quality is really not the best..but it gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good surround sound. Use for Zoom meetings.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good surround sound. I use it for Zoom meetings in an office where I need to block out surrounding noise. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headsets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Headset for the money. I would definitely recommend these headsets to anyone who into gaming & anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has a good quality. My son loves it and he is using it everyday. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the really great had no problems with them and they are super comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty clear sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice head set and the price was perfect. Will definitely buy it again if I need another set.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, microphone is clear and noise cancelling does its job. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy this one I tried three different ones at $240 and $300 this was about $100 with the warranty well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A good headset but poor longevity

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent headset, worked for about a year before the right side suddenly failing on me but other than that, they work well and the mic is pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    HyperX is at the top of its game!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just an outstanding product. I purchased Astro a40s earlier this year and I have to say — the clouds are 100% better than those astros.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Best Headset I've Ever Owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My idea of a perfect headset is one that is lightweight, comfortable, and provides an excellent balance of sound frequencies: not too much treble, not too much bass, etc. This is actually my 2nd headset; my first headset was a Sades A60, which I purchased because they were cheap but claimed to have 7.1 surround sound. Well they didn't; furthermore, they were WAY too big for my head, they weren't lightweight, they weren't flexible, they made my ears feel warm after 30 minutes, and the inside padding wasn't comfortable at all. I started looking around for a headset that would qualify as my idea of a perfect headset, but still under $100 (as I am a college student, I don't have much money in general). That's when I stumbled upon the HyperX Cloud 2. I read numerous reviews, most stating that they were very lightweight (hence the name "Cloud"), very comfortable, and provided a couple of handy extras (which I'll get to in a minute). So I decided to take a risk and trust that the reviews were accurate. To make it easy for you guys, I shall list various pros and cons below. PROS 1. Lightweight. And I don't just mean "not heavy." This headset is so light that I don't even notice it on my head after a few minutes. It does not slow my head movement down whatsoever. 2. Comfortable. The Cloud 2's come with two different types of ear muffs: memory foam leather (which I use) and Velour fabric, which, while they are also comfortable, may itch after a couple of hours. The inside pad (which the ear rubs against) is also very comfortable and also feels like memory foam. My ears do not get warm whatsoever, even if I wear the headset for hours at a time. 3. Sound quality: Some people said in their reviews that in order to get the full 7.1 Surround Sound experience, you need to install some 3rd party software. I didn't have to. I just plugged my headset directly into the motherboard, pushed the "7.1" button, and I could instantly tell the difference in sound. In general, while it is a virtual sound, it definitely helps when playing games such as Call of Duty. The combination of the excellent balance of sound, the virtual surround sound, and the noise isolation allows for excellent sound whoring when necessary. That being said, I would advise to turn off the surround sound when listening to music; it just sounds weird. 4. Compatibility: I mainly use this headset for PC, but apparently it works with Mac, PS4, and Xbox One (an adapter is necessary for the Xbox). In addition, because the volume/microphone/7.1 control module box is independent from the single 3.5mm connector, I am able to use this headset for listening to music on my iPod or phone. CONS 1. Microphone: While the microphone is detachable, and does a fantastic job of cancelling out echos and extra noises that are not your own voice, not everything about this headset can be perfect. The audio quality of the microphone is mediocre at best. It's enough for other to recognize what you're saying, but that's really about it. Even my cheap Sades headset had a better quality microphone than this one. I have a little bit of a lisp, and this microphone seems to enhance the lisp; overall the audio recorded from this microphone isn't crisp at all. Overall though, I can't remove one star rating just because of something that I don't care that much about. The combination of its light weight, how comfortable it is, and the sound quality is why I rate the HyperX Cloud 2 a solid 5/5 stars. I can't imagine a better headset for the price. In the 3 months that I've owned this headset, I have had absolutely no problems with it. I would definitely recommend the HyperX Cloud 2 to anyone who is serious about gaming but doesn't want to spend more than $100.

    I would recommend this to a friend