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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 3653 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 3,653 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value for this headset.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson specifically asked for this headset for Christmas so he loves it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good headset, theres just a weird bug where it will randomly disconnect from your audio input and output.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    No mute button for xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good although I wish there was a mute button on the cord for when I use them for Xbox. I also wish I could hear myself better inside as mic monitoring.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    absolutely amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall, a really good gaming headset for a good price. only thing is that i can't use the surround sound configuration since i have an xbox. i definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Conference Calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for audio calls, they work great. And I can hear everyone clearly, and they can hear me without a lot of background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome value, especially at sale price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality headset for the price. Upgraded to these from xbox 360 era dss2 turtle beach and am very pleased

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for the price i bought it at, but to be fair not that great. Definitely would explore other options

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic gaming headset. Good quality for the price. Surround sound system is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    comfortable fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, nice comfortable fit. Convenient placement of mouthpiece.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely one if my favorite and most comfortable headsets i own.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Sound is great and the mic is nice and clear. Thanks to price match, I got them half off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price . Everything I was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and great quality. Do recommend these for long hour sessions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good while it lasted

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine until microphone snapped off. Lasted 9 months.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Removable mic is nice. Sometimes have to replace the audio in the jack to get a good connection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. It has excellent surround sound. Long cable allows you to move around far. Comfortable earpads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A classic that still delivers value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought second pair of these after first succumbed to a vacuum-based assault (cord pulled clean out of headset). Everything good people say about these is true. The weak spots to be aware of are: - Headband cover will flake/wear out if you sweat enough e.g. playing VR games - The surround sound dongle with the buttons is fragile (we replaced at least once) - The microphone socket will loosen if you're rough with the mic enough

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old one broke and I had to buy a new one. This one really sounded great and better than my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes how these headphones are very clear to hear when gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A good headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for playing games and to talk to others while playing

    I would recommend this to a friend