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Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 3,654 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my Xbox one S and it's great. It doesn't have a lot of bass though but you can hear sounds you don't normally hear. Noise cancelling microphone is also a great feature to have and is probably the selling point of this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned a different headset as friends complained they could hear themselves echoing my that one and an employee helped me pick this one. I am blown away by the comfort and sound of these. I am using them on the Xbox One and while they aren't surround sound on the Xbox, they are still awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone set is really good not only because of the sound and build quality but also because the headphones are very affordable and at a very good price compared to others with same or even less sound quality. The mic is removable which is a plus for me. Personally, the platinum headset of Playstation sounds way better but, is almost double the price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones in this price range

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best sounding and most comfortable headset you will find at this price point. Usually they are $99. If they are ever cheaper they are a super amazing deal. Even at $99 this is the best purchase I ever made. Used for hundreds of hours since purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Dual purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are fantastic. Super comfortable with two different pad styles. I use these for both gaming and for music off of my s8. The build quality is top notch and I expect these to last for years. The removable microphone was a big sales point. And it works exactly as designed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Okay for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really have complaints about the head phones. They are comfortable and well built, and the ear cups are pretty easy to switch out. The major disappointment for me is that they don't have a talk back feature that let's you hear yourself in the chat. I had to switch from the noise cancelling, softer leather like cups to the cushioned ones, so I that I could hear myself and not shout.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent for Xbox One!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent headset for Xbox One! Very comfortable to wear for extended periods of time, 2 ear-cuffs to choose from, packaging is second to none and a very solid product. Only complaint I have is you have to purchase an adapter for volume controls when using with with an Xbox One controller.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Also own astro a40 tr which i originally used on ps4, wanted something new and fresh and heard much about the clouds. They are very comfty and much lighter than the a40 trs. The clouds are the best bang for buck. Sound quality is great. I understand now why people say astros are way overpriced.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Gaming Headset for FPS Players

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend of mine recommended me to get this gaming headset for PUBG. The sound accuracy / quality of this headset is way better than my old G930. It's also very conformable and good for long time gaming. Noise cancellation could be better, but I don't think it's a deal breaker.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    awesome gaming headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headset sounds great, was super easy to hookup and has great control of sound in and out. I like the earmuffs it had originally installed but it had a second set made of foam if you prefer. Great buy and they seem quite durable so far.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great pair of gaming headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Surprisingly very comfortable. Mic is very clear. The only thing I wish it had is a mute button for the mic, it has this extension for the PC which has a mute button but I mostly use these for PS4/Xbox One. Just a little annoying having to unplug it when I wish I could just hit a mute button instead. Aside from that, it’s great in every other regard.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have been nice and comfortable. Sound on them is nice and crisp aswell. Bonus is that they are compatible with xbox and ps. Huge W.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is amazing! The sound quality is great and they are extremely comfortable to wear. I got them for my boyfriend and he loves them. He would recommend them to anyone looking for a new pair at a decent price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset I've had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been gaming since 2003. I've gone through high end to turtle beach. This headset is perfect, it is not plastic... you can wear them for a long time, and the sound is spectacular. Don't waste your time or money looking for anything else, I've already done the research for you.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just good headphones. The virtual surround sound is applicable, the comfort is amazing. The other ear cuffs that come with it are the best feature. You get to choose between comfort and no noise cancelling or leather and noise cancelling. The mic got me nothing but compliments too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bangers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. Amazing build quality. All metal. They seal around my ears even with glasses extremely well. The sound is amazing while sound leakage is insanely low.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great on PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For gaming I use this exclusively for on ps4 plugged in to the USB dongle. I had to upgrade the firmware on the dongle on my pc before I could this but the process was pretty easy. They're very comfortable for long playing sessions and the audio quality is very good!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable with amazing quality. The only room for improvement is the lack of mute button on console and a volume control. However, the mic is great. The headphones themselves come with both cloth and leather covers. Cable is sturdy. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My hyper x - cloud headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son needed these to play on xboxone he really enjoys them.soft and comfortable fitting.the sound quality is also amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, great comfort and above average sound quality.

    I would recommend this to a friend