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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers love the Cloud II Wired Gaming Headset, especially the sound quality and comfort. Many appreciate the lightweight design. Some customers mentioned concerns about the cord length and connectivity, while others had issues with the fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 5,049 reviews
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clear and very comfy, plug and play with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality excellent fit nice and cushy for long time use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones, I would definitely recommend it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound great. My problem with them are they are very quiet and there is no volume function to turn up the microphone. The windows driver does not work with the USB sound board built in and the maker does not do its own drivers. Judging the quality of sound, they seem to be great quality if they just handled their own software instead of relying on Microsoft.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is light weight and perfect for any gamer young or old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones. Used for gaming and music. Love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Great for gaming and communicating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    something around my budget and feels very comfortable to wear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid work set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product meant for gaming.. but great for working at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones and I could heard those around me clearly in CSGO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero problems, the control switch is useful, ear pads are soft

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice working headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son really loves this set of headphones. He uses them for his gaming and said they work really good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better than the first cloud and real sturdy. Nice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    5 star quality sound/comfort to 2 star review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this headset busted without heavy wear-n-tear use. The earpiece literally fell apart like a poorly constructed piece of clothing. Otherwise, would have rated it much higher as the comfort and sound quality was excellent. However, the fact that it dismantled makes it no usable unless you want to sport a bunch of duct tape while on a Zoom call or podcast.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good gaming headset, send and receive quality matched the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, noise cancellation is almost too good. With it had a mute feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's alright.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset wasn't as good as I was hoping, ended trading them for Razer Nari Ultimate. It was hard to get the sound down, there is no reverb, so you don't realize how loud you are talking. It is great for listening to stuff, but when you are in COD or needing to talk to teammates it's not the best.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and the sound is pretty good. I would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. Now the kids are starting to get jealous..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyper X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming headset for the computer and xbox one!

    I would recommend this to a friend