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Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,654 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    MomOfThree

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his headphones. He wears them with his Nintendo Switch to play fortnite. They were great! He can talk with other game players using the mic. They fit pretty well on his small head and are comfortable. Five stars!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and they are extremely comfortable to wear for a long time. I haven't tried the cloth ear support pieces yet, but it does come with an extra set which is handy. Compared to the Razer Man'owar I bought for my SO, these seem superior in quality and at a cheaper price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Good but

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd time having this headset, amazing sound and comfort for gaming but quality of materials needs work, have never gotten more than a year and 3 months of use. Something always breaks. This last one I had, the plastic holding the right earbud broke so now I have it taped together. Otherwise it will hang and is unwearable. Good for short term but don’t expect to have for more than a year and a half

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Durable, economical option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price point, works great as a headset that I leave plugged into computer at all times, so I’ll listen to music, game with family and friends and talk via discord, and have heard back that I come across clear and with the detachable microphone I have great flexibility to fix my vocal quality. I originally wanted Alienwares headset but after trying this product, I grew to like the thick metal band holding the seperate ear phones together, as well as the usb plug in that allows me to plug into my PS4 if I wanna play on that instead! The sound quality is awesome, and you can turn off the dolby boost if you don’t want the surround sound feel. I recommend keeping mic attached, almost lost it and have kept the mic on it ever since. Overall great headset that saved me 200-300 bucks from what I was originally looking st but still delivered like it was a premium model headset!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Very Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the headphones were very comfortable plus they weren't bulky or heavy, but unfortunately I bought them for my PS4 and I wasn’t able to use them effectively or to their full potentional. The wire to connect to the controller doesn’t have a volume control and mute, which I would really like that since the soundcard wasn’t functioning on the PS4

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. They are comfortable, and the mic works great. The one downside I had with them was the leather ear pads cause my ears to sweat, but the suede ones don't. I would recommend these to anyone looking to get a good gaming headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Spectacular Sounding Headphones for All Systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got these this weekend because I wanted something with 7.1 surround sound that I could use on any system (PC, XBOX ONE X, PS4 PRO, and Switch). These headphones sound great. The only draw back is the low-end (bass) could be a bit more robust, but for the price you can't go wrong. PROTIP: (To get the most out of your headset, use these settings) PS4 - Go to they hyper x website and get the new firmware for the USB dongle (0010 is the version I believe). This will allow the 7.1 surround sound to work on the PS4. Xbox (doesn't use the USB 7.1 dongle, but here's how to get 7.1) - Go to your audio settings Headset audio Set headset audio to DOLBY ATMOS (yes it's worth the $5 bucks) Alternatively, you can set it to WINDOWS SONIC PC- plug and play Switch - I haven't tried setting up the USB 7.1 dongle yet, so idk if it works. But they sound incredible just using the 3.5mm jack.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming headset is very confy, light, and the sound quality is pretty good. I use it with my PC/Mac, PS4, Xbox One, tablet, and music devices. I'm very pleased withe the build and sound quality of this gaming headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset for my 16 yr. Old son. He absolutely loves them! He originally wanted the razer kraken's which is what he was replacing because those too are a quality headset for the price. He takes care of his things so they last quite awhile but his right ear speaker failed on them. I asked him if he was sure if he wanted the same headset and he said they were really good and lasted along time so he was hesitant to switch. I told him to not worry about the price difference so he searched some more and found these! He is very happy he did so far. He says that they are better all around the sound and the microphone and overall construction. So if you are in the fence about spending a lil more on these than you were looking to spend go for it they are worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality, Weight

    Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are light and have a great audio and look great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Well constructed head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several different head set for use in PC gaming and this has been one of the best. Good sound and easy controls, plus the construction of the head set is fantastic. I can be rough on my head sets and this HyperX - Cloud II Pro holds up well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GO 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my favorite headset for competitive gaming. I had first bought the clouds when they were popular during the early CSGO days. Upgraded to Cloud II and never looked back. Every time these headphones broke it was at my own fault my dropping them over and over. Even then it was only the dongle that broke from ripping out from the fall. BEST headset for the price . Good for competitive gaming. LOUD

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Feels and works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a product that fit my head comfortably and that has good mic quality. I am a big dude and I use my headset every day. It is comfortable on my head, the mic is not in the way when I am not using it, and the mic quality is great. This headset was a very good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Gaming Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Gaming headphones. I’m an audio file and a gamer. I was surprised how awesome these headphones are for the price. They are comfortable, the sound quality is great and base is amazing. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headset with amazing quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended this by an employee while looking for a different, more expensive headset. Extremely comfortable, great quality, and the 3.5 mm headphone jack can be plugged into a USB adapter for computers. Great for music, movies, gaming on multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is really comfortable and the sound quality is excellent. I would have given 5 stars, except that I wear glasses and the headset is not nearly as comfortable as our old Turtle Beach headset with glasses on. Also, there is not a good mic muting tool.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headphones I've Had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought myself a pair of these a year ago and I loved them, but so did my brother. So for his birthday this year I bought him a pair of the same ones. They're that good. You put them on and forget their even there. Comfort and Quality is a 10/10 for me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cloud 2 pro is a great all-around headset for everything. The mic quality is good, despite being a detachable headset microphone, the audio quality is great, build quality is great, and it's super comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable and feels sturdy. It doesn’t feel cheap and the value from the audio quality is pretty o it standing. Highly recommend this to anyone looking to not break the bank for a headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing set of headphones. Bought a pair a few years ago and loved them so much that I also bought a pair for my wife, who also loves them. Super comfy and crystal clear 5.1/7.1 audio makes these headphones shine for the price mark!

    I would recommend this to a friend