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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 3653 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,653 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very deep, great quality sound. Headphones are comfortable and don't slide off your head, adjustable. Very easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HyperX 7.1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7.1 never sounded better. Honestly I used to be a big turtle beach/astro head - but this by far has taken the cake and I must say, I will not be going back to any other product.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Weight

    Rated 5 out of 5 stars

    Very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for long gaming sessions, light weight and sound and microphone are on point.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable and the mic really blocks any keyboard sound

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect and comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and well built. Sounded awesome with a detachable mic

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    This product used to be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I and my wife have both owned the HyperX Cloud II Pro Wired Gaming Headset for over 4 years. My set was getting worn out (but still worked fine) so I purchased another last month. I started using them and immediately noticed the sound quality of my old set was far better than the new set. I tried them back to back several times and it seemed like the new pair had no midrange. I even tried the headset using my old audio control box and the one that came with the new headset but it didn't make a difference. Thinking I had gotten a lemon, I exchanged them for another pair but got the same results. I am so disappointed because I love the comfort and sound of my original set. It appears that HyperX is no longer a Kingston brand is now owned by HP. The only visual difference between our 4 year old sets and the new one is that the audio control box on the cord is slightly different (smaller/thinner and and feels a little cheaper). I'm not sure if HP changed the speakers that are being used in the headset or changed something in the audio control box (or both?) but it was a big mistake as they definitely don't sound as good. I used to recommend this headset to friends but can no longer do so. Pros: Super comfy, Well built and not cheap feeling. Good microphone. Cons: Sound is average at best. Not the same good sound that they used to have so take any review older than a year with a grain of salt.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable ear cups that last a long time. As well as great sound quality for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must have for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily use this for my PC when I'm gaming. The included sound card both extends the range of the cable and adds inline controls as well as giving the option of virtual 7.1 when desired. Lately I've been using this as a stereo headset for my Xbox One X and I have to say that it's really good in both applications. Being able to hear your surroundings with such clarity truly makes all the difference when playing games. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 5 out of 5 stars

    HyperX is awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HyperX makes some really good headsets for gaming. Removable microphone is a plus if you just want to listen to some music or watch youtube. The warranty is great. Best Buy stands behind their products.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    comfortable, great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, sounds great, and much more comfortable than I had guessed it would be. Solid!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and is all metal, no easy to break. Sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Incredible headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a incredible headset with top quality sound, also very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Crystal clear audio. No complaints.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset because my Turtle Beaches were giving up on me. The minute I jumped into Discord with my friends, they automatically noticed a difference, and complimented how well I sounded. Once in game, the headset allowed me to hear every footstep and movement around me. Couldn't be more satisfied with my purchase. Would recommend these to anyone who'll listen.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter says they are very comfortable and the sound is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is very sturdy and very comfortable to wear .you can hear very well with no outside noises

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice headset. Great sound quality. Feels good when wearing for extended periods.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    LOVE THEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. It is comfortable & the sound is awesome. I would so recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    All around head phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Clear crisp and loud. Comfortable to wear for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Best headset available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats this headset. Price is amazing, comfort is amazing, set up is simple. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tbese earphone sound great and are very sturdy . The sound quality for the price is great

    I would recommend this to a friend