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Customer reviews

Rating 4.5 out of 5 stars with 913 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Cloud II Wireless Gaming Headset, particularly praising its excellent sound quality and comfortable design. Many appreciate the long battery life and reliable wireless connectivity. However, some customers have reported experiencing issues with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 913 reviews
  • Rated 4 out of 5 stars

    Nice and useful headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones because of the detachable mic piece. The headset as a whole is great for keeping the sound you heard in your ears and any sound clipping from reaching your mouth piece. If you're on a budget this has been a good pick for me

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Broken after a month.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first this headset was good. It charges via a usb-c, which is great. Battery life is also really good. However, In around a month of use the “mute” button no longer works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dreams do come true.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, looks as if i made the best choice for myself. I am impressed that it is working flawless in every way. Works better in Win-10 with my ASUS computer purchased from Best Buy. Some functions not working in Win-7 in my old 11 year old Asus computer I built from scratch. ??

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    just okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset sounds good and picks up foot steps. However, my main issue with it was the latency. it takes some time for the person on the other end to hear me and voice is not very clear. didn't feel like it is worth $150

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent on a budget

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent headset for someone on a budget but I heard a static noise in mine and the comfort wasn't up to the standard I put on it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Lost dongle uh oh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great headset. Just dont loose your 2.4 ghz module that connects it to your PC because they are out of stock. So after several months of enjoying this headset, its now sitting .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mid af

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get these because thats all they had avaliable and coming from my steel series arctis 7s these are garbage

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad microphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t recommend for console players it would be nice if the microphone worked but everything is fine

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and usb-c for the win!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is really great. And the best thing about it is the usb-c adapter for charging. No longer is my son trying to jam the usb in the wrong way and ruining another pair of headsets.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    GAMING HEADSET

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose after speaking to associate but didnt work for gamimg system

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Be careful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked them but they went bad within a week. Very comfortable but ended up returning as they stopped working properly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    4 stars

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good in general, biggest thing would be that other people say the mic quality through a platform, such as, discord say it only ok Quality. But very happy with product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound, but a bit overpriced.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the exact Cloud II's of old but wireless, for $150 i think you can get better options, but still recommend, good compatibility with pc and all gaming consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Mids are very hollow sounding, hard to explain. Sounds almost muffled. My old astro a20’s sound much better. Returning these for black shark v2’s. Build quality is pretty good, but head sizing part moves a little too easily

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Had the wired Alpha before these and these were perfect! Highly recommend for anyone to try before you dis on them!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Doesn't work well with PS4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound sucks with a PS4.. They're not loud. Husband switched back to his old ones. Wish i hadn't wasted my money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the previous version of the HyperX-Cloud and love it so bought this for my nephew. He loves it too, works great and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless is nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the switch up to wireless gives more freedom from my last headset which was byerdynamic which had a large cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the alpha ones prior to these and these headphones are awesome, great quality speakers!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Headset for the price but got a defect one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones seemed great for the price but the ones I got had static when playing games and using discord at the same time. LED indicator on the mic was a great feature. It was useful during gaming and for office meetings.

    I would recommend this to a friend