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Customer reviews

Rating 4.5 out of 5 stars with 913 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Cloud II Wireless Gaming Headset, particularly praising its excellent sound quality and comfortable design. Many appreciate the long battery life and reliable wireless connectivity. However, some customers have reported experiencing issues with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 913 reviews
  • Rated 5 out of 5 stars

    Head gear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Christmas gift for my son so, other then it was quick delivery. Well done Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, had the wired version first and decided to go with this one. No Regerts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gaming headset according to son who uses it.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gaming headset according to son who uses it. Apparently has a parent filter as he doesn't hear us when using it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Batting 500

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First purchase was defective. Second pair works as advertised so hopefully it will last

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Finally found my gaming, headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, these headphones, work awesome play with them all the time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not my Fave…

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a new headset for my PS5. Saw the reviews on this and seemed decent. However, not sure if I just got a defaulted one but there was a lot of static and a loud buzzing sound. I tried multiple games- same thing. So I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value and headset i've owned. Especially when they go on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyper X headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need and is a great gaming headset, highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the product but after 2 weeks pc app stopped to working which is show percentage of battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality product. Good branding. Happy gamer. My son loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok but not long term

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound but a little weak metal. It's ok just don't think it will last

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing! But honestly the ear cups could be bigger

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodnheadset just lacks cooling infusion. That’s all ears will get sweaty

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    No separate chat volume control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best set I've ever owners and I have had many. No separate chat volume control, but the cloud flight does

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works with ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my bff. Hes really happy and it work well with his pc, ps4 and with his new ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is a great product for the price. I would recommend and buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headsets

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item, highly recommended for PS5 online gaming

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They're good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Better than the corded version imo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best salesperson, I needed a little more help and he just seemed out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset Pickup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall experience. Once I arrived at the store, I had my headset almost immediately!

    I would recommend this to a friend