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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 913 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Cloud II Wireless Gaming Headset, particularly praising its excellent sound quality and comfortable design. Many appreciate the long battery life and reliable wireless connectivity. However, some customers have reported experiencing issues with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 913 reviews
  • Rated 5 out of 5 stars

    almost perfert

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headset just need a little more power sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming on point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. Would definitely recommend. Value also good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my Grandson and he says it is great and fun to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you expect from Cloud II's with low latency wireless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing is I cannot use the microphone on my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a Christmas gift for my grandson. We will see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Great for gaming and online play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing headphones for gaming and pc for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset for gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present for grandson. He lives the headse

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For these to be memory foam the sure aren’t comfortable and they aren’t loud at all, my AirPods are louder then this headphones. I will be returning first thing in the morning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones, my son likes the way they fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless headphones I have ever bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it a month ago and it’s improved my gaming a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, but mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid but mic is a little lacking im not gonna lie

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Construction

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faulty construction. Metal supports connecting earpiece to band broke thru weak plastic surrounds in under 3 months making headset unuseable. Don't buy this headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't charge after less than 2 weeks of use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing I got the protection plan, which made an exchange much more convenient. Absurd that an over $100 headset would stop working after less than 2 weeks of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cool if it didn’t stop working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset was fine, stopped charging within a month of purchasing. No damage, I didn’t drop it or anything else. Battery just stopped working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not separate sound and mic. I can't adjust hearing the mic more or the game. Don't care to not be able to do that from the headset. Good on noise reduction but sound is kind of muffled.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feels like a downgrade from the previous wired model which was flawless would get complaints about not being heard in parties

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to replace faulty Razer blackshark v2 pros and these looked good from the initial reviews. I however could not get these to work properly with windows 10 on any of my 3 pcs. The output would not show even when trying to re-pair it with the dongle and to hardwire connect it. Had to return and went with the logitech G PRO X instead and so far so good.

    No, I would not recommend this to a friend
    • Brand response from HyperX Product Expert
      Posted .

      Hi, Perfect! We're sorry to hear that you had difficulties pairing your Cloud II Wireless with your PCs. Our support team is always available for troubleshooting on our official site. You can live chat, e-mail, or call us for all your HyperX related issues! We're also available on our social platforms such as Facebook, Twitter, and Instagram. Shoot us a DM and let's chat! HyperX