Customer Ratings & Reviews
- Model:
- 4P5K4AA/HHSC2X-BA-RD/G
- SKU:
- 6447772
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the Cloud II Wireless Gaming Headset, particularly praising its excellent sound quality and comfortable design. Many appreciate the long battery life and reliable wireless connectivity. However, some customers have reported experiencing issues with the volume control.
This summary was generated by AI based on customer reviews.
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these to replace faulty Razer blackshark v2 pros and these looked good from the initial reviews. I however could not get these to work properly with windows 10 on any of my 3 pcs. The output would not show even when trying to re-pair it with the dongle and to hardwire connect it. Had to return and went with the logitech G PRO X instead and so far so good.
No, I would not recommend this to a friendBrand response from HyperX Product Expert
Posted .Hi, Perfect! We're sorry to hear that you had difficulties pairing your Cloud II Wireless with your PCs. Our support team is always available for troubleshooting on our official site. You can live chat, e-mail, or call us for all your HyperX related issues! We're also available on our social platforms such as Facebook, Twitter, and Instagram. Shoot us a DM and let's chat!
Microphone issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of issues with the microphone has to keep adjusting. Cust complained of static
No, I would not recommend this to a friendloose mic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned the first one, because the mic was loose... the 2nd was good, not long after that, the mic becomes loose
No, I would not recommend this to a friendBroke after 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 1 year of use. Right ear piece broke after 1 year. Not worth the price.
No, I would not recommend this to a friendDecent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad. For the money they are pretty good. Of course better can be had for more money but, these did the trick.
I would recommend this to a friendHad to return due to mic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return due to mic cutting in and out constantly got the flights instead.
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. These stopped working and wasted my money.
No, I would not recommend this to a friendshort charge life
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.charge doesnt seem to stay long... about 4 to 5 hours max... needs a longer charger cord
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Stay away from gaming headphones…
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from gaming headphones. Stay away from gaming headphones.. Stay away from gaming headphones!!! Go get yourself a nice set of real studio headphones (ATH-M50x) , and plug in USB mic ( hyper X mic) and you’ll be set… you can thank me later…
No, I would not recommend this to a friend Don’t like it hard to hear
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like it hard to hear on the Xbox everybody could hear me though
No, I would not recommend this to a friendAverage Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset sounds just a bit washed out. But everything else is good.
No, I would not recommend this to a friend- Cons mentioned:Volume
Worst wireless headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly disconnects Mic quality is horrendous Battery life is mid Volume Randomly adjusts when moving head Just splurge and by anything else
No, I would not recommend this to a friend - Cons mentioned:Volume
returned
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought these with the aspiration of a quality sound but never could get volume high enough.
No, I would not recommend this to a friend Maybe just a one off, but they broke
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.immediatly at start of use the right side seemed a bit quieter than the left. Then after a few days the right stopped working completely. Will be returning tomorrow.
No, I would not recommend this to a friendHyperX cloud II
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is only good on pc. If you’re buying it for a console then look else were. The audio is really low & distorted. Definitely not worth 150$.
No, I would not recommend this to a friendBrand response from HyperX Product Expert
Posted .Hi, Rick! What console are you pairing with your Cloud II? Have you tried updating the USB sound card? Here's the link just incase you need it! https://media.kingston.com/support/downloads/HyperX_Cloud_II_Firmware_Updater_Rev_0010.zip
Please send us details about your setup. Let's see what options we can provide to optimize your audio experience. Thank you!
Works well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unlike all the previous head phones this does the job well without issues. The price needs to be much lower
I would recommend this to a friendnot great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not even 2 months since purchase and it already is having audio problems like static and cutting out
No, I would not recommend this to a friendPoor Sound Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset had Constant Static right out of the box
No, I would not recommend this to a friendBrand response from HyperX Product Expert
Posted .Hi, SpigenCase! Which platform are you connecting to your Cloud II Wireless? Please send us screenshots of your audio setting. We recommend first re-pairing your connection with your headset to the USB wireless dongle. Another thing is to try testing it on a different USB port to replicate the issue. Send us a direct message on our social channels, Let's chat!
Sidney | HyperX
Chat/Email - https://www.hyperxgaming.com/us/support
Facebook - https://www.facebook.com/hyperxcommunity
Twitter - https://twitter.com/HyperX
Terrible static most of the time
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset gets tons of static most of the time. Tried different usb ports thinking possible interference didnt help static. Worst headset i ever bought because of the near constant static i had other wireless headsets without it.
No, I would not recommend this to a friendWanted to love them
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking forward to these headphones as I had just returned my Logitech headphones for having white noise issues. However, I was disappointed. The headphones randomly get this white noise and I can’t seem to find a fix. Really disappointed and going to return them.
No, I would not recommend this to a friend