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Customer reviews

Rating 4.5 out of 5 stars with 913 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers find value in the Cloud II Wireless Gaming Headset, particularly praising its excellent sound quality and comfortable design. Many appreciate the long battery life and reliable wireless connectivity. However, some customers have reported experiencing issues with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 913 reviews
  • Rated 1 out of 5 stars

    terrible battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the box says it lasts up to 29 hours. It does not even last 3 hours. It is exactly the reason why I have always been hesitant to purchase wireless headset. Massive disappointment

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    white noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got these and I hear a white noise over my music and over my game ill be returning them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool idea not at all compatible with consoles, if the was compatible with xbox series x i would probably praise its name from the rooftops cause i’m a huge cloud hyperx fan

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound for wireless and really comfortable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get wireless headphones for the Ps5 to replace my Hyper Alphas, which are great but annoying with the wire. These are fantastic and well worth the price. Sound quality is on par with the Alphas despite being wireless. I was disappointed in the Sony 3D pulse because they lacked any bass and weren't that comfortable, but these have both better bass and are way more comfortable. The 3D sound is fantastic on these. Also, what is amazing is the battery life. I literally only charge them once a week if not once every two weeks. Overall, highly recommended if you don't mind spending more for high quality, wireless, headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    HyperXXX uwu

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HyperX doesn’t disappoint. If you’re looking for a cheap headset this one is probably the best. Solid battery life & they sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    HyperX Cloud II Wireless Gaming Headset Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable on the head, good sound quality and good microphone, but a little uncomfortable when resting around the neck.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Ps5, constant static in the background. Absolutely disappointing. cannot fix

    No, I would not recommend this to a friend
    • Brand response from HyperX Product Expert
      Posted .

      Hi, Totoro! We're curious if you can replicate the issue when testing the USB wireless dongle into a different USB port. What about trying it on your computer or another gaming console? We also recommend distancing yourself from other wireless devices or routers as it can affect the connection quality. Let us know what you find on your end with a direct message with the links below. Thank you!

      Sidney | HyperX
      Chat/Email -> https://www.hyperxgaming.com/us/support
      Facebook -> https://www.facebook.com/hyperxcommunity/
      Twitter -> https://twitter.com/HyperX HyperX

  • Rated 1 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sounds. No confortable. I returned. I looking for better quality sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To low not loud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did like return them for a refund to low not loud enough

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great, great headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these yesterday, and they are the best overall headset I've used. I've used official console ones in the past, as well as another brand, but these are definitely premium. They are super comfortable, and the aluminium allows for it to bend and stretch without worrying it may break when putting on. I tried them out on a PS5, playing some PS4 games; Skyrim, and Modern Warfare 2 Remastered with the 7.1 surround on, and my gosh the opening scene of Skyrim has never sounded better. I've been a fan of 7.1 surround sound headsets since Socom 4 on PS3, and these are the best sounding headsets I've used, that does it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    cloud 2s

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best headset for r6 siege but good for any game. great fit, comfort and durability.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST MIC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST mic ever had the quality of the sound is comparable to a 300 dollar mic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing! The sound is clear and the background noise in my home is blocked out. Much better than the ps5 headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing item the kids are so happy with this item !!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is awesome, sound quality is great. I really liked it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well recommended by my brothers. Both gamers. Resistant and great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quality is great for the price of the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good but has a flaw that might be a dealbreaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am just disappointed with how frequently I've experienced signal interference(creates a crackling sound) with this headset. While it's a pretty robust design and decent sound/mic quality, I cannot enjoy using it for more than 30 minutes before having to unplug it to stop the interference completely. I have never had this issue with any other headset that I've purchased and it annoys me when I see that there's no real solution to this probably. Yes, plugging it onto its own port does help, but the issue still happens more often than not.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good sound and comfort!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones surpised me, i didnt expect them to be very good but the sound and comfort are just amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value basic gaming headset.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is considered an "entry level" gaming headset. For me, it's a bit more than entry level, but I guess is fairly basic. It works excellently though. My only complaint is software related. You do want to have the free downloadable app for it on PC, and the thing doesn't retain its setting for 7.1 surround sound or mic monitoring. That's a little nitpick though. Overall these were a very good buy for me.

    I would recommend this to a friend