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Customer Ratings & Reviews

$129.99
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The comparable value is $179.99

Customer reviews

Rating 4.6 out of 5 stars with 239 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, comfortable design, and long battery life. They also appreciate its reliable connectivity, sleek appearance, lightweight feel, and seamless compatibility. However, a few customers mentioned that their ears could get warm, and some noted the absence of Active Noise Cancellation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 239 reviews
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Sounds great and good battery but...

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Audio is good but need to use the DTS app and not ngenuity. Needed to adjust the audio with APO but it sounds great now. Only issue is in 2.4ghz connection it has some audio glitching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool cross platform heatset that works

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my pc at first but now starting to use on my ps5 pro. I appreciate that the system recognized the heatset right away which is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones, perfect for all kinds of gaming

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones, easy connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound and being wireless helps a lot, no more running over cables.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Wonderful headset

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great item. Works with any Bluetooth device on the market

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit, sound is great the microphone is also very good would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good headset on WiFi

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset when used with the WiFi toggle. Did not work Bluetooth. Kept going in and out and had severe lag

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them for remote work. They have been great. Very comfortable on my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps with my singing and can hear so much more clearly and have loads of sounds that make me smile.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Happy with product for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with battery life. Very reliable. Reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headeset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband really likes this headset. The removable mic is a bonus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great, but they are horrible without the NGenuity software. The software is going through an upgrade and the beta version is not the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awesome, as expected. Definitely worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headset. Sound is great and the variability between using bluetooth and the adapter is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic actually works vs a lot of other cheaper options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself was good. But the customer service I received in store was atrocious. I stood in pick up for over 15 mins without a simple greeting or acknowledgement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    character limit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    character limit character limit character limit go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for my don

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful purchase! My son needed a good pair of headphones for his PlayStation and he thanks me every 5 minutes, I got them for Christmas

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic headset, incredible battery life

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HyperX Cloud 3 S wireless headset is nice. Top-notch wireless gaming headset and I’m really enjoying it. This unit has high performance gaming in mind and can be used with virtually any platform with its Bluetooth and 2.4GHz wireless connectivity. I trialed it with my PS5, Switch, and PC, all coming out great and simple to connect. This HyperX Cloud 3 S wireless headset is very comfortable with its HyperX signature memory foam pads which make a difference during long sessions. They are form fitting to have a great feel and make a firm but comfortable seal around my ears. The headset is very lightweight but made with a durable metal frame, so they aren’t going to break under heavy repetitive use or the usual daily bangs and bumps. Sound is phenomenal with crisp highs and deep vibrant bass delivered by its 53mm drivers. When paired to a PC this headset utilizes DTS Headphone X spatial audio, a unique feature of newer games to give locational sound cues and really feels like you’re in the game. The ultra-clear 10mm microphone is great for hi-def in game chat and does a great job at filtering out unwanted background/environmental noises. Sturdy but bendable construction for proper placement in front of my mouth for optimal functionality. Battery life on this headset is phenomenal but still maintains a lightweight build. Up to an amazing 200 hours on Bluetooth connection and 120 hours on the 2.4 GHz connection. Either way, this is incredible battery life for a wireless gaming headset. The battery lasts much longer than I ever could without stopping. Connection by either the Wireless (2.4 GHz) dongle or Bluetooth. Connection is quick and simple. If you can plug in a USB dongle or have ever connected a Bluetooth anything then you can do this. Connection was equally as simple on all 3 platforms I tested. I also really appreciate the full set of control buttons built right in the headset, keep it simple and easy access. There’s no trying to figure out how to do certain functions all with a single button that’s supposed to magically do it all. I also like the overall rounded design with simple black finish and red accents. It has a bit of a mature, pilot’s headset look. Conclusion: This HyperX Cloud 3 S wireless headset has been fantastic! It’s been a solid addition to my peripherals collection, offering a form fit, comfortable, high-quality wireless headset with excellent audio performance and incredibly long battery life. Overall design, quality, and performance make it one of my favorite headsets to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Actually Real Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Not like the fake airpods best buy sold me a month ago, I lucked out this time.

    I would recommend this to a friend