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Customer Ratings & Reviews

$179.99

Customer reviews

Rating 4.6 out of 5 stars with 245 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers often highlight the great sound quality, extreme comfort, and satisfying battery life. They also appreciate the reliable connectivity, clean design, lightweight feel, and seamless compatibility with various devices. However, some customers note that their ears can get a bit hot during use, and the absence of Active Noise Cancellation is a point of concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 245 reviews
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great, but they are horrible without the NGenuity software. The software is going through an upgrade and the beta version is not the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself was good. But the customer service I received in store was atrocious. I stood in pick up for over 15 mins without a simple greeting or acknowledgement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for my don

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful purchase! My son needed a good pair of headphones for his PlayStation and he thanks me every 5 minutes, I got them for Christmas

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic headset, incredible battery life

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HyperX Cloud 3 S wireless headset is nice. Top-notch wireless gaming headset and I’m really enjoying it. This unit has high performance gaming in mind and can be used with virtually any platform with its Bluetooth and 2.4GHz wireless connectivity. I trialed it with my PS5, Switch, and PC, all coming out great and simple to connect. This HyperX Cloud 3 S wireless headset is very comfortable with its HyperX signature memory foam pads which make a difference during long sessions. They are form fitting to have a great feel and make a firm but comfortable seal around my ears. The headset is very lightweight but made with a durable metal frame, so they aren’t going to break under heavy repetitive use or the usual daily bangs and bumps. Sound is phenomenal with crisp highs and deep vibrant bass delivered by its 53mm drivers. When paired to a PC this headset utilizes DTS Headphone X spatial audio, a unique feature of newer games to give locational sound cues and really feels like you’re in the game. The ultra-clear 10mm microphone is great for hi-def in game chat and does a great job at filtering out unwanted background/environmental noises. Sturdy but bendable construction for proper placement in front of my mouth for optimal functionality. Battery life on this headset is phenomenal but still maintains a lightweight build. Up to an amazing 200 hours on Bluetooth connection and 120 hours on the 2.4 GHz connection. Either way, this is incredible battery life for a wireless gaming headset. The battery lasts much longer than I ever could without stopping. Connection by either the Wireless (2.4 GHz) dongle or Bluetooth. Connection is quick and simple. If you can plug in a USB dongle or have ever connected a Bluetooth anything then you can do this. Connection was equally as simple on all 3 platforms I tested. I also really appreciate the full set of control buttons built right in the headset, keep it simple and easy access. There’s no trying to figure out how to do certain functions all with a single button that’s supposed to magically do it all. I also like the overall rounded design with simple black finish and red accents. It has a bit of a mature, pilot’s headset look. Conclusion: This HyperX Cloud 3 S wireless headset has been fantastic! It’s been a solid addition to my peripherals collection, offering a form fit, comfortable, high-quality wireless headset with excellent audio performance and incredibly long battery life. Overall design, quality, and performance make it one of my favorite headsets to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    character limit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    character limit character limit character limit go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this for our son because his other headphones stopped working. he absolutely loves these and we'll definitely keep buying them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Actually Real Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Not like the fake airpods best buy sold me a month ago, I lucked out this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones I love that you can change presets so far no complains.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Stand out choice

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design & Comfort The Cloud III S Wireless nails long-wear comfort with HyperX’s signature memory-foam ear cushions and premium leatherette headband. I spent over five hours straight in a marathon session without any pinching or hotspots. The aluminum-reinforced frame feels robust yet flexible, surviving the shuffle between desk and couch without a scratch. The detachable magnetic earcup plates add a fun personalization touch, though you’ll need to buy them separately if you want variety. Battery Life & Connectivity This headset delivers up to 120 hours of continuous play. I charged once and forgot about the battery for a full week of evening sessions. Switching between 2.4 GHz, Bluetooth, and Instant Pair with select OMEN laptops is seamless, letting me hop from PC to phone calls without a dongle swap. Instant Pair works flawlessly on my OMEN system, though it isn’t supported on other laptops. Audio Performance Equipped with 53 mm angled drivers tuned by HyperX engineers, the Cloud III S serves crisp highs and punchy mids that make explosions and in-game chatter pop. Activating the lifetime DTS Headphone:X Spatial Audio on PC transformed my awareness—footsteps and distant gunfire felt like they were coming from precise coordinates. Gaming, music, and even YouTube streams all carried a clarity and depth I didn’t expect from a wireless headset. Microphone & Communication The detachable 10 mm boom mic boasts an LED mute indicator and mesh filter that cancelled out background noise during squad calls. My teammates praised the clarity, and the boom-less mode’s internal mics handled voice chats decently when I didn’t need full broadcast quality. The plug-and-play setup meant no software fuss—just click to mute, adjust levels, and keep talking. Controls & Customization All media and connection controls are on the right earcup: a wireless-mode switch, volume wheel, mute button, and multifunction key. It took seconds to learn each control’s tactile feel—no fumbling mid-match. I swapped between music tracks, silenced incoming calls, and toggled wireless modes on the fly, which felt genuinely intuitive. Compatibility Whether you’re on PC, PlayStation 5, PlayStation 4, Nintendo Switch, Mac, mobile, or any Bluetooth-enabled device, this headset covers it. HyperX includes both USB-C and USB-A adapters, ensuring I never scrambled for an extra dongle. Console gamers and multitaskers will appreciate the universal support. Pros & Cons Pros: --Exceptional 120 h (2.4 GHz) / 200 h (Bluetooth) battery life --DTS Headphone:X Spatial Audio with lifetime activation --HyperX memory-foam comfort for marathon sessions --Sturdy yet lightweight aluminum frame Cons: --Instant Pair limited to select OMEN laptops --Magnetic earcup plates sold separately --Slight warmth after extremely long sessions Verdict HyperX’s Cloud III S Wireless strikes a remarkably balanced blend of comfort, battery endurance, and audio performance. I found myself relying on its wireless freedom across work-from-home calls and late-night raids without compromise. If you demand marathon-ready comfort, pinpoint audio cues, and versatile connectivity—while accepting a couple of minor caveats—this headset stands out as a top contender in its price class.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic isnt alll that great but the sound and comfort is definitely worth the price especially since its super easy to switch modes and connect from a computer to anything with bluetooth

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    No go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this headset home and found out that I cannot update firmware without a pc. I don't have a pc or anyone else in house. They did feel comfortable but couldn't do much else but return them unfortunately

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    High quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time buying a Hyperx product, and the quality of the headphones are really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    head set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good. No problems…………………………………………………::..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and excellent price, also the ship was great , fast and no problems with my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST Gaming Headset!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons ABSOLUTE favorite Brand! Comfort, quality, style, and a GREAT Value!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    waste of time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dongle stopped working and theres nowhere to buy a replacement besides ebawhich just makes the headset useless since it cant be used wired and when you use the bluetooth feature the audio is scratchy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter Approved!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my daughter and she absolutely loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great good for gaming across different platforms. Good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these cans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own one of these me so I bought one for my daughter. I am sure she will enjoy them too.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Ps5 headset

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] doesn’t connect to ps5 well but other than that works well

    I would recommend this to a friend