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Customer Ratings & Reviews

$59.99
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The comparable value is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 795 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, comfort, and long battery life of the product. They also value its wireless convenience, reasonable price, lightweight design, and broad compatibility with various devices. However, some customers noted that the volume could be a bit low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 795 reviews
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are terrible they don’t stay connected with the Bluetooth they disconnect randomly would be nice if it was optional for the wire or Bluetooth

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad price for this type of quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this price the quality is really bad. Headphone feel so cheep but they cost this much. I had headphone for ps4 that where way better and really sturdy for far less money. Idk what is the issues but it’s not worth this price at all. Sounds is OK you can say, and that’s all positive about it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery does not last long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not last at all. Very disappointing. It’s fully charged then within maybe an hour of use is about to die

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Different exp. Than others

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset for my new ps5, everyone is muffled. They stated i sounded far away and I've messed with all of the settings (in the game and on console). Best buy customer support stated i was outside of the return window. Now im stuck with these headphones that will just collect dust.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Static noises

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but have static noises causing my ear to ring, tried to adjust the frequency but didn't help.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Loss of speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset does not work and bestbuy has a policy that does not let me return it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after about a month the sound started going in and out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good headset for the price.. picked it up on blackfriday deal. Good purchase..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged them in to charge and they don't hold a charge. Tried to return to BestBuy but because we had bought them for my sons birthday and didn't try them out in the first 15 days, we could no longer return. I've emailed the HyperX only to be told to chat or call and I've been on hold with both chat and phone call hold for over an hour. Would not recommend these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my nephew and he loves them, would buy again!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Donkey kong

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasnt a great item to buy it was so hard to get it connected to the ps5 i had to return it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good while it worked

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working shortly after purchasing it. Not sure what happened but it was nice while it worked.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG ONE OF THE WORST HEADPHONES IVE EVER BOUGHT! Microphone suckssss

    No, I would not recommend this to a friend
    • Brand response from HyperX Product Expert
      Posted .

      Hi, Miky! What's exactly wrong with the microphone quality of the headset? Can you tell us more about what platform you're gaming on and if you tried adjusting the audio settings? Reach out to us on our social feed with a DM. Our social care team would be happy to get you sorted out. Cheers!

      Sidney | HyperX HyperX

  • Rated 1 out of 5 stars

    Not useable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my grandson for Christmas. Not until his uncle played with him did he realized when speaking he sounded like a robot. It’s too late to exchange or return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really what I expected. Sound is horrible and doesn’t fit good. Battery doesn’t last as long as they say. Loses charge right away and I only use for maybe 2 hours tops.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use with the PS5 and they were really disappointing. Not sure if it was defective but the sound was really flat and lifeless. You get what you pay for...I'd recommend paying 20-40 more for a better headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband used them for about 2 weeks and now they will no longer turn on or charge. Not worth wasting your money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost the usb to the head set

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool head set until I lost my usb brand new head set and the usb was lost .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So trash bruh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic stops working for no reasion at all now i gotta buy a new head set money waster fr fr

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cushions are scratchy and the sound quality is muffled and absolutely terrible. These feel like I bought them from 5 Below.

    No, I would not recommend this to a friend