Customer Ratings & Reviews

I have already sent in a survey that said someone will contact me and they have not. I have had issues buying this PC at Best Buy on 4/7/2020 that are STILL ONGOING!!! The first PC I bought from a Beaverton Store which was one of the two stores in the area that carried this model had several issues with it. Bluetooth, the RGB lighting, and other strange issues made a contact at Ibuypower support tell me to return the unit and get replaced. He said it must be some motherboard issue specifically to the Bluetooth problems but all the other oddities could be the same. I then looked for a store that I could exchange and nobody had one besides the salem location which is 1 hour away from me. I took it there after them holding it for me (reluctantly) as I insisted they do so since I was travelling so far to exchange and the dude REFUNDED my purchase. This meant that I had to come up with another $1500 to buy my "exchanged" item. Since the money doesn't clear immediately I had to juggle around some money to make the purchase again. Thankfully the original purchase did finally refund a few days later so I don't have to mess with that also but when I bought the new pc even though they asked me if I wanted the purchase points and verified my number they didn't add it to my rewards. Additionally the new PC came with a different graphics card that doesn't have the RGB lighting like the Asus card did. It is a downgrade in performance/specs also. I am super frustrated. I haven't had the time due to a marriage and covid and many other things surrounding all of that to address this till recently. I called the best buy 800 number and they told me to call the district manager and gave me a number to do so. The number is disconnected... So now I sit here with a computer that is also having a few issues surrounding the video actually and I don't want to exchange this PC again because I have spent all the time (for a second time) to set everything that I need for work at home etc. I hope someone at best buy sees this and contacts me to do something about it like they said in the first rating email on 4/9 or so with crickets (no contact attempted by them)

I was skeptical about getting a prebuilt pc but I really was surprised on how I this pc turned out it runs game on ultra settings no problem

This things PC is great. Everything i was hoping for in a desktop. I bought it as a birthday present for my wife and she absolutely loved it.

I bought this in December 2019 as my 1st gaming PC. It was a great deal! I really enjoy PC gaming. The only issue I ever had with it was about a week ago. The bottom light on the CPU fan went out. The fan still works so its not a huge deal. I put a ticket in with IBUYPOWER yesterday. Still waiting to hear back. Other than that its a great PC. It runs hot when I am streaming in gaming but that is to be expected. I have another PC coming that will be just dedicated to streaming. Super hyped for my dual PC setup!

I’ve been using this gaming pc for 5 months and i am very happy with this. Amazing fps on games and very good for streaming.

Works really well and easy to set up. Can easily run any game I try and play, recommended for anyone to do casual to serious gaming.

I have owned a I buy PowerPC for little over a week now. So far everything is going great. It runs fairly cool to the touch on the case which is nice. Since my last pc always ran hot despite have a water cooler on cpu. This PC so far has allowed me to run my games at max graphics and still maintain a 100+ fps. I was kind of skeptical at first about buying a prebuilt rig. I have always built my own in the past. But I can say I'm happy that I decided to give this company a try. I will be buying more from them in the future as some of my older equipment begins to fail from hours on end of gaming and such. I love the RGB fans and the controlling options that it gives you. Then fans are extremely quit which is nice as well.

Purchased this at Best Buy for a great price. Running all of my games on Ultra with no issues. Very quite machine. Would buy again.

Specs on this are great, got it at a great price. I did lots of searching for a new computer and this was the best I could find.

It looks even better in person, the packaging was great, and it running great. To top thing off it came in a day early.

This PC for me is superb. This PC does everything I want it to, it gives off great performance and it works just fine.

We've had a few gaming computers over the years and this one is the hands down the best!

Ultra High Graphic settings are no problem on the games I play. Excellent gaming investment. Would be a 5 star but the lighting on my keyboard does not work. Not a big deal to me, mostly cosmetic.

Enjoyed everything this product have to offer. I’ve been a console guy all my life, but I think pc gaming is the way to go.

Great PC! Lovely performance had it for a while now and I’m in love with it! Great value and amazing performance.

So far so good! it's been awhile since I've had a desk top and this one is great! I'll have to use it a while longer before i can give a full review. but so far, it works really well.

awesome PC! exactly as described! runs 5.0 GHZ on boost. Runs 250 fps on 1080p settings on Warzone! highly recommend!

Easily one of the best computers ive ever owned. For the price and everything that comes with it i say buy it asap.

So Far after just using it for 3 weeks and so far so good and i give 4 star cause i have never had ibuypower product before and this is my first experience so far but the price is great.

I am a first time PC gamer and this machine is amazing for the price... any believe the power and reliability for PC gaming