Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1175 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Scale Gaming Desktop PC's performance, price, and speed, often citing its great value and outstanding build quality. Many are pleased with the graphics, RAM, and easy setup. However, some customers have reported issues with fan noise and Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,175 reviews
  • Rated 3 out of 5 stars

    Ibuypower

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for beginners but I replaced 3 rgb within a month of owning it the 8gb 4060 is pretty limited too

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 2 out of 5 stars

    Questionable purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After less than 3 weeks the fan assembly in the front of case rattle and sound like they are on their last leg. After about 2 to 3 min they quiet down and ron fine. But computer seems to be loading programs ( games ) much slower.

    No, I would not recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Hey there! Thanks for posting the review and sorry for the hardware issues you're facing. There might be an issue with your fan curves if the cooling seems to be inconsistent. We suggest reaching out to iBUYPOWER Tech Support as soon as you're able to have them troubleshoot and potentially service your build with fan replacements.
      https://www.ibuypower.com/support/contact-us ibp-AW

  • Rated 5 out of 5 stars

    My first PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good purchase. Easy set up and looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bean4ya

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I just wish the system had one more HDMI slot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greatful

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs good but tends to need a storage clean up after a year more often than not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome pc

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome pc this pc is absolutley amazing. i have no regrets

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter gaming PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got their Scale Gaming PC from Best Buy! Great quality so far, came with a nice starter mouse and keyboard. Great system to get started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son. So far so good no problems whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming pc

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer,works great right out the box and well packaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a pc for a long time and this is a great prebuilt to get started

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ibuypower

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for the price, and decent configuration。

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit disappointed

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Bday/Christmas gift for my nephew. His bday was Nov.28th and that is when he opened and set it up....as of last week it does not work. I am literally having him reach out to customer service today to see how that goes. Right now its a 3 star for me casue its too early for this to be happening

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Still great!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great almost a year later. Been using regularly for gaming and work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for its cost, lacking a little in ram but overall is a good computer. I would recommend to most of my friends but not all of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good pc, 100x better than my old one i have currently

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Fried

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST over a year and this thing fries because I asked it to shut down. It looks like other people have this issue with this computer as well. I wouldn’t chance almost $1k on it, look elsewhere. I also always had internet connection issues with it, had a very short range while my husbands computer next to it ran fine.

    No, I would not recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Hello there! Sorry to hear of the PC issue you're seeing. This is not normal for computer use and may be related to not using the included WiFi antennae or drivers that are not updated. Please reach out to iBUYPOWER Tech Support as soon as you can for troubleshooting and product support.
      https://www.ibuypower.com/support/contact-us ibp-AW

  • Rated 4 out of 5 stars

    Lovely!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid setup for a gaming pre-built. Top fan arrived a little loose but quick tighten fixed that no problem!

    I would recommend this to a friend
  • Cons mentioned:
    Power supply

    Rated 1 out of 5 stars

    *BEWARE*

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *BEWARE* I had to return the defective computer once and then 2 months later the power supply went out again. i changed the power supply and pc runs great now. If you have this pc and dont know why it just turned off randomly and wont turn back on, it is the cheap and crappy power supply.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was making a humming sound when started, took it to the store, diagnostic was a fan bearing and was told by Geeksquad that if there was work that needed to be done, i would have to pay for the repairs out of pocket. Consider the fact that i had purchaed it two days earlier, where is the guarantee on a brand new items. Why do i have to worry about repairs on this, i was told i would have to call the manufacturer and deal with the parts situation my self. Geek squad wanted to do nothing with this. Other than to put the part in, thankfully i have total tech if not i run the risk of having to pay Geeksquad for the repair, ON A BRAND NEW MACHINE!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Stopped booting up after 6 days!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 6 day! Worked amazing and everything i wanted out of a pc! Randomly turned it off like normal. Next startup, pc would not boot. Luckily in still in warranty and will be getting a new one, but definitely skeptical about the second one working as intended, maybe just a bad component but as of this first one disappointed is the least i can say.

    No, I would not recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Hello, and thank you for your purchase! I am very sorry to hear about the issues you are having. Please reach out to our customer support team so they can further assist you. You can reach them at https://www.ibuypower.com/support/contact-us ibp-AW