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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1175 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are positive about the Scale Gaming Desktop PC's performance, price, and speed, often citing its great value and outstanding build quality. Many are pleased with the graphics, RAM, and easy setup. However, some customers have reported issues with fan noise and Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,175 reviews
  • Rated 3 out of 5 stars

    Gaming pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ita a goos pc for the price. I added a few things to it but other than that worth the $

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tower compatibility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems and can swap parts out to your discretion

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Mid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price and the pc is good but the blue screen of death would keep coming up and the cooling is not the best cant make any upgrades with case

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Find any other prebuilt brand for the love of god.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to pick this up on a deal for black friday, I previously built all my own pcs before this, and figured prebuilts have improved since the past, and unfortunately I was wrong. It is as slow and stutters more than my old build which had a Gtx 1070, Ryzen 2700x, and 16 gb of ddr4 ram. This pc consistently gets to hot, I went into the bios to increase the fan curve to be more aggressive, and set my rgb lighting to change from white and fade to red when hot, It is constantly red with HWMonitor to prove it. It stutters severely in games, My older pc ran CS2 far smoother to this one and with the specs of this new PC it just doesnt make sense to me. I figured even the NVMe drive would add a speed boost but it really didnt make a difference. My biggest gripe above all for this sad excuse of a pc, is the power button doesnt even work. I have tried everything to make it function, It only works to shut the pc off, but I cannot turn it back on. I have been manually starting it with the power switch on the power supply. Please stay aware from iBuyJunk.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had nothing but issues with this PC since I bought it, internet constantly going in and out even with the antenna connected, do not buy!! buy local

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our son last Christmas. Within a year the memory sticks went out and no it will not power on at all. Waiting on hold for customer support to return for another repair.

    No, I would not recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Hello there. Sorry to hear of the PC issue you're experiencing. Although rare, computer components do fail from time to time, even despite our components' stress testing. Thankfully, you're still covered within the manufacturer warranty. If troubleshooting does indicate RAM (Memory) as the issue, you can request an Advanced RMA to save time and get a fix sooner. ibp-AW

  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent. Fan stopped working after a few days and for some reason when I play a game and try and talk via discord the sound is awful. Good for playing solo games though

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bluetooth defect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC is great, but it has a Bluetooth defect where it cannot detect any devices. Best Buy doesn't know how to fix it and won't help unless you pay for their premium plan which is almost $200 extra so... I wouldn't buy from here

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    No help no wifi or Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's has no wifi or Bluetooth! Geek squad won't fix it. Told us to go buy a USB to plug piece that will give us WiFi and Bluetooth. It is supposed to come with it but they selling it without it! DO NOT BUY FROM BESTBUY

    No, I would not recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Hello there! While an external USB add-on might provide better Wi-Fi or BlueTooth signals, our computers include antennae accessories that need to be screwed into the I/O ports on the back for signal. ibp-AW

  • Rated 3 out of 5 stars

    It was okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item didnt work i had to change something to make it work and connect to the monitor

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty RAM

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ram in my system came faulty. Not once did I boot the system and it came on normally. I had to uninstall and reinstall the ram each time just to fully turn it on, and eventually, it would never fully boot. I got power to my system, but the ram wouldn’t work.

    No, I would not recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Hey there, sorry to hear about the issues you're facing. We suggest reaching out to iBUYPOWER Tech Support asap for some troubleshooting or even product replacements.
      https://www.ibuypower.com/support/contact-us ibp-AW

  • Rated 1 out of 5 stars

    So far its a clunker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this pc for a few days now and have gone through all of the steps to optimize its performance and so far, its a clunker. I play Crusader Kings 3 which is not a resource intensive game compared to most but this computer is glitchty, freezes during game play, crashes, loses lots of supposedly saved data, etc. For $1000, you’d think it would be able to handle a game like this. Honestly pretty annoyed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    a lil expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price is a lil too high. the RGB is limited and not user friendly

    No, I would not recommend this to a friend
  • Cons mentioned:
    Motherboard

    Rated 1 out of 5 stars

    Dont buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On 16th day motherboard failure happened to me where it was stuck on bios screen. Luckily best but allowed me to do a return/exchange one day iver my return policy date. System went into gpu failure and memory failure as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    will be returning for a full refund

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a brand new pc out of the box should be working fully out of the box, bluetooth is not.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Motherboard

    Rated 1 out of 5 stars

    defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it the RAM or motherboard was messed up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy this one! Buyer beware.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item we had for not even a week and it broke. We only used it for regular searching and then my husband ran one game on it (that is not a demanding game). It shut off and wouldn’t turn back on. It’s a crying shame. Thankfully the Best Buy team was able to assist us in getting a different one that was better recommended but 10/10 DONT BUY THIS GARBAGE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible gaming pc

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible pc! Worked for a month and now crashes every-time my son launches a game. Unable to return due to 15 day return window even though it was a Christmas gift! Geek squad and Epic games unable to help us solve the problem. We were told to contact ibuypower directly and ask about their 1 year warranty. Waiting on a call back. What a giant waste of time, energy, and money!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I power computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly crashing and it’s very frustrating. I would of never spent this money I have if I knew the problems would be happening

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for Christmas for my son to play games on. There have been nothing but issues with it. I’ve had it at Geek Squad twice already and it’s already messed up again. I’m ready to take a hammer to it.

    No, I would not recommend this to a friend