Customer Ratings & Reviews
- Model:
- IBN350GC
- |
- SKU:
- 5555400
Customer reviews
Rating 4.2 out of 5 stars with 232 reviews
(232 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers recognize the convenience of wireless charging and the quality of sound from the speakers. They appreciate the user-friendly design and the adjustable brightness levels of the display. However, some customers find the alarm to be lacking in volume and feel that the price point is not justified by the overall performance.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
alarm clock with phone charger on top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is brighter, many levels of brightness, quiet, more efficient
I would recommend this to a friendRated 5 out of 5 stars
Great clock radio, especially bright backlight.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Bright and you can use with cord or with batteries.
I would recommend this to a friendBrand response from iHome
Posted .Your review is greatly appreciated.
Rated 5 out of 5 stars
Great alarm clock!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This alarm clock is amazing and a must have for anyone!
I would recommend this to a friendRated 3 out of 5 stars
Nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad product, but wish that it was clear from the packaging that the wireless charging was not compatible with iPhone
I would recommend this to a friendBrand response from iHome
Posted .We apologize for that minor inconvenience and thank you for taking time to review our product.
Rated 5 out of 5 stars
Nice alarm clock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. Volume could be a little bit higher
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 2 out of 5 stars
Returning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was unaware it would not support an I Phone. Besides that, it's a nice item.
No, I would not recommend this to a friendBrand response from iHome
Posted .Qi charging is not an inherent feature of iPhones. However, there are iPhone cases that can adapt the iPhone to qi charging. They are certainly worth consideration when you are purchasing a new iPhone.
Rated 3 out of 5 stars
Clock
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for people who want to sleep by there phone but It wasn’t what I really wanted...
No, I would not recommend this to a friendRated 3 out of 5 stars
not intuitive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons are too small and not in a ideal location. Android integration is not great.
No, I would not recommend this to a friendBrand response from iHome
Posted .We are sorry to hear about your dissatisfaction yet your input gives the design team the opportunity to release products that our Customers need and want. The Qi charging feature works great with Android phones because most of them have the Qi charging built in as opposed to iOS devices which require a Qi charging case. You can enjoy music wirelessly from your Bluetooth capable device and there is an additional USB port in the back to charge other wireless devices. Thank you for your feedback and have a great day!
Rated 3 out of 5 stars
Ok alarm clock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great clock with alot of features but not a very loud alarm clock if using alarm tone
No, I would not recommend this to a friendBrand response from iHome
Posted .We welcome all constructive feedback as a means to improve our products. Thank you for taking time to leave a review. We hope you will try other iHome models in the near future.
Rated 3 out of 5 stars
Must have an iPhone 8 to use the wireless charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You my st have an iPhone 8 to use the wireless charging pad. Which was a disappointment.
I would recommend this to a friendBrand response from iHome
Posted .The Qi charging capability starts at the manufacturer of the mobile device. Apple did not have that feature in their older phones (Android does). The newer iPhones 8, 8+ and X are compatible. If you have an older iPhone you can purchase a Qi charging case to use with the iBN350. For more information please contact the iHome Support Team at 1-800-288-2792.
Rated 3 out of 5 stars
doesn't charge right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow at charging my devices. Would not recommend this item.
No, I would not recommend this to a friendBrand response from iHome
Posted .Thank you for your feedback. It would be helpful if you detailed which devices you are charging, has the case been removed, do you have additional objects on the back of the phone (selfie holder, magnet to connect to your vehicle). All of these factors are things to consider. Also, is your phone Qi charging compatible or are you using a Qi charging case? Please give us a call to discuss.
Phone: 1-800-288-2792. Mon - Fri from 8am - 4pm EST.
Best Regards,
iHome Support
Rated 3 out of 5 stars
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas present that didn't charge my smartwatch.
No, I would not recommend this to a friendBrand response from iHome
Posted .Thank you for your review. Some smart watches are not manufactured with Qi charging technology. Please contact the manufacture to discuss the specs of your smart watch model.
Rated 2 out of 5 stars
looks nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The clock looks very nice and has a lot of features,but I could not get the Qi charger to work properly.The rest of the features worked great as described,but the wireless charging was way to inconsistent for me.Maybe you will have better luck.
No, I would not recommend this to a friendBrand response from iHome
Posted .Not all phones are Qi charging compatible. If you have an iPhone you will need to use a Qi charging case to adapt it to the iBN350.
Rated 2 out of 5 stars
Too Quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I sleep though the alarm on this thing even when sound is on high. I'm actually a light sleeper too. I'm hoping I can at least use the charging feature. Haven't tried it yet. Sort of disappointed in my purchase after use so far.
No, I would not recommend this to a friendBrand response from iHome
Posted .This review is difficult to understand since it is actually possible to wake to maximum volume, which would soon have your neighbors banging at your door. Please contact iHome Support so we can check your alarm settings: 1-800-288-2792
Rated 2 out of 5 stars
Doesn't work with iPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing. Expensive alarm clock. I was excited to charge my phone so easily but it's very limited to what type of phone can be charged. I should have returned it.
No, I would not recommend this to a friendBrand response from iHome
Posted .Although the iPhone does not have built-in Qi charging, it can be easily adapted by using a Qi charging case.
Rated 2 out of 5 stars
Not a fan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not pleased with it. Settings weren’t user friendly. It failed to wake me up when scheduled. It seemed like settings changed themselves.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not what I wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm old school and wanted a radio type with dials (like a tuner) and also cell phone compatible. This was definitely not the right purchase. I returned it.
No, I would not recommend this to a friendBrand response from iHome
Posted .It will be difficult to find a product that combines both old and new technologies. It is something that deserves consideration.
Rated 2 out of 5 stars
Not a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning the clock. I was initially looking forward to using it as a charger, but didn’t like the complicated alarm settings.
No, I would not recommend this to a friendBrand response from iHome
Posted .Feedback is important as it helps our development team know what our Customers need and want we appreciate your input and hope you give our products another chance in the near future.
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Product did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product did not work with my daughter's cell phone. Very disappointing
No, I would not recommend this to a friendBrand response from iHome
Posted .Not all smartphones have built-in compatibility with Qi charging. If you have an iOS device like an iPhone, you can adapt it to Qi charging simply by using a Qi charging case.
Rated 2 out of 5 stars
Can't charge I phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was disappointed to learn that you can't charge an iPhone on the ihome. The name ihome is very misleading.
No, I would not recommend this to a friendBrand response from iHome
Posted .This model has a USB port for charging devices that are not Qi charging compatible. If you would like to adapt your iPhone to Qi charging, there are cases you can use on your iPhone to enable it.




