Customer Ratings & Reviews

Not sure why this is showing up, but I did have them install a radio a few years ago and they did a good job. Plus I get 25 points for writing this, so why not.

The Best Buy tech support team did a incredible job with installing my system I don't hear no static I don't have no noise cancellation I mean just perfect all around and listen to good music every day and I'm happy that I made a good wise decision on this purchase

Your emails to me were not appreciated, / frustrating. Why would i want to pick up parts to install the radio, if you are going to install the radio at the same location?? Not logical to me???

Geek squad workers were excellent. Followed Covid protocol and ensured the safety of the stafff and myself. Was very professional throughout the entire process.

i WENT AND HAD A CAR STEREO INSTALLED FOR MY WIFE AND DID NOT BUY THE KIT TO GO WITH IT. THE GUYS AT gEEK SQUAD KNEW EXACTLY WHAT TO DO AND HAS HER CAR SOUNDING GREAT AND SHE HAS BLUETOOTH CALLING.

The crew installed CD player in my 16 yr olds truck . Makes his older truck have great sounding CD player they had it done in the estimated time and everything was put back like it was a new truck

I take advantage of this service every chance I get. For the price point and the quality it’s totally worth it. The wait time can be extremely long but if your patient it’s worth it.

Had appointment at 10:00 am, the installer took the time to explain (in detail) what was going to be done and replaced in the install. Before i knew it the installation was over and done with! Fast efficient and Effective!

I took my car in to have a CD player installed that had more features than the factory unit. The installer was quick, thorough, and professional. The job was done well.

Installer was court opus and fast took about an hour

The installation was timely and efficient. I was greeted at my appointment time. The installation was less time that was needed. The Jeep was as clean as I brought it in!

I have been doing business with Best Buy for years. Every time I have had to have installation or technical support, the Geek Squad folks are always courteous, efficient and take the time to explain everything in layman's terms. Can't say enough about their services

My installation guy was very knowledgeable and very efficient. He was down to earth and very polite. He even helped another customer by giving directions on where to go for curbside pickup.

My daughter loves her new radio in her 1st new car...

I appreciated the ability to have car stereo installation at the store where I purchased. This was an easy process, from scheduling to drop off, and great customer service all the way around.

installation was great. good service from all aspects!

Enjoying my new Kenwood Radio they did a great job installing very happy glad I did it.

Very clean install and installer wS very informative

The work of the install was started when scheduled, and even with unexpected delays it was still done close to the estimated time. The installer was polite and professional and it was obvious he took prid in a job well done.

Perfect installation, no issues. From time of arrival to completion of work was less than one our.