Customer Ratings & Reviews

The staff at the Gunbarrel Road location are extremely friendly. They were professional and took the time to answer all questions my husband had about the radio and installation process.

The Technician did a great job. He was quick and efficient. Employees like this gentleman are a credit ti Best Buy.

My service from the Geek Squad was truly professional from start to finish.

The man that installed my radio was very nice and friendly he was pretty fast. When he finished he showed me how to work everything on there. He also set up my phone to the Bluetooth. He did a wonderful job.

The service was done well. When I got there they gave me a time they thought it would be done. They actually ended up finishing earlier then that. Very pleased with the results.

Best buy has always been good with me when my product messes up. They either replace it or I'll exchange it for something better. Just pay the price difference

Best service ive ever received the geek squad tech went out of his way to install the speakers, he even made a custom housing for the speakers as the ones that were sold to me didn't fit for my car .

Installed stereo within time scheduled, provided a demonstration on how use features of the stereo

he was friendly and really knew what he was doing. We needed a new speaker and did not try to "upsell" He even connected our bluetooth which we know nothing about. He was the best!

Tim, the installer at the Kingsport Best buy is a true professional, and a very nice person. Explained how everything worked, and said to come by if I forgot anything. A true gentleman.

The installation experience was exceptional in every way. I could not be more pleased. The installer (Dan) was knowledgeable, personable and very professional. Don't hesitate having them do your install.

Best Buy Geek Squad Auto Tech did great job installing new Kenwood radio and Soundstream amp in my Chevy Equinox. Neil at my local Crystal Lake Best Buy store was great to work with and installed everything fast.

Service tech was very knowledgeable.very good looking installation.

We've had several car audio installs by geek squad and their work is always great. No issues, I LOVE the fact that stereo purchases come with free install.

Best Buy did my install 10 years ago and again for my new radio. Quick, easy. Installer explained how to operate the radio and even connected my phone and set up everything for me.

I waited until BestBuy offered free installation (it comes around every so often). Made a reservation online without a problem. Installation went smoothly and quickly. Great work! I’ll be back!

Did not use this. Had Kyle at the Oro Valley, AZ store install my unit. He did an outstanding job. Very friendly, helpful, and professional.

Was scheduled for installation immedietly, in and out in an hour. Great service.

We are very happy with the installation from the Geek Squad at Best Buy. The job was done well. My car is in perfect condition after the install. It is a very professional, well-done job!

This is a good device with the detracting face since we have to part the car on the street. The bluetooth calling sounds to other people like I'm far away, but it does not detract from the communication very much at all. Overall we're very happy with the system.