Customer Ratings & Reviews

The appointment began on time. The staff were all extremely friendly and helpful. The install took less than half the time that had been scheduled. Be sure to have the make, model, and trim of your vehicle when scheduling your install.

Had a week of car trouble as soon as I installed the radio! Don’t no what happened but after it completely died and I boosted it no more problems.

The staff at the Gunbarrel Road location are extremely friendly. They were professional and took the time to answer all questions my husband had about the radio and installation process.

This looks factory installed and I have had it almost one year and zero issues! Amazing, professional service with excellent quality.

Helping me to resolve my problem very patient. Great customer service. Just not happy with the sound from the system. Not the installation. He installed all the equipment very well and organized. I am very impressed by the work. Just want the sound match the work.

The technician was nice enough to fit us into the schedule the same day. He was very knowledgeable and finished our install in less then a hour. Very pleased.

The agent was really efficient. He came to my house to check the mount on the wall to see if was saved and gave me a really good explaining.

The young man who did our installation was so friendly, he explained everything, and he was quick and accurate. I didn't have to go back, and I like knowing if anything happens, we can take the stereo back and they'll work on it for us.

I should have just installed it myself. They cracked the dash piece and never compensated us. And our steering wheel buttons are now simply floating inside the steering wheel rendering them useless. Had I know they’d tear the car up, I would have never even considered them. Do not recommend.

he was friendly and really knew what he was doing. We needed a new speaker and did not try to "upsell" He even connected our bluetooth which we know nothing about. He was the best!

Organized / Quick service/ called ahead to confirm parts and needs. Top notch and fair priced!

Overall, I had a good experience. The technicians knew what they were doing and had the job done right the first time: it took about 60-90 minutes for the install, since they had to "hide" the old radio in the dashboard to retain my remote entry capabilities. I left ready to enjoy my new stereo!

I have an old car and I needed a stereo so I was certainly not looking for expensive....... I bought this stereo because of the price and I ended up loving it!!! the sound is great and it even came with a remote, I love my stereo!!!!

Best Buy did my install 10 years ago and again for my new radio. Quick, easy. Installer explained how to operate the radio and even connected my phone and set up everything for me.

Tim, the installer at the Kingsport Best buy is a true professional, and a very nice person. Explained how everything worked, and said to come by if I forgot anything. A true gentleman.

The guy that installed the stereo was great. He was very helpful and answered all questions. Even when the wiring on the car was messed up due to the previous owner, he fixed it with no extra charge. Great job!

I bought this with my Pionner car stereo, Best Buy did had a offer that the instsllation was free with the purchase of the stereo so the price was perfect. I could not be more happier with this installation service.

I have to say it was good customer service and the radio is ok and installation was quick

Even though my appointment was 3 weeks from the time I bought the deck it was worth the wait for installation by the geek squad to install. Very professional and informative, even took the time to sit in the truck with me to do a quick overview of the operation.

The Geek Squad guys did a great job installing 2 new stereos into both of my daughters Honda CRV's. Great work and very fast installs.