Customer Ratings & Reviews

The crew at the midtown location was awesome. They installled the radio with minimal waiting. Would easily use them again if the need arose.

Purchased a single-din radio with free installation. Got to appointment and was told there was $145 in materials fees. Free installation is really free labor, which is fine. Unfortunately, check out system does not warn about extra cost except a $5 materials fee. Even states that the fee is for parts and labor for installation. So I engaged with a back and forth with an asst manager. Bottom line, website needs to disclose all possible charges.

Bob installed my radio like a machine! Very efficient and explained the radio usage very well after the installation.

Great installers! Put the deck in, checked everything, did not install extra ordered parts. Showed me how deck operates.

I purchased an in dash stereo unit for an older vehicle. The technician that installed it did a great job, was professional, and detailed. I would recommend to anyone looking to have a unit installed

The Tech was attentive to our needs and able to recommend what we needed to make the deck sound better. He went out of his way to help my wife understand how to use the Bluetooth and pair up her phone.

Friendly and professional service, my only complaint is that between the time I bought my new radio and speaker and the installation was nearly a MONTH. Need more people and more bays or shifts to cut that time down.

The Tech Guys did a great job. They were fast and at a great price. I sent my daughter over there by herself and they treated her well and took great care of her. I will definitely use this service again

The installer was very professional. He told me what to buy ahead of time. Actually he printed out the accessories I needed to order online to bring with my car stereo. In one hour it was done and I was on my way.

A business is only as good as their employees and the auto installation employee , Daniel, was outstanding. Could not ask for any better service.

This is not the first time I have had an install at Bestbuy. Each time the service has been fantastic and the job completed when promised. No hesitation having them do more installs for me and my family.

The Geek squad installer was great. Very helpful. Installation was as expected. He called us with a question prior to completing install. Very happy with the information, advice and customer service.

The techs installed my new radio, programmed my new radio and demonstrated how to use the same and all was done with their friendly manner.

Did a great job installing. Left no mess behind. Looks factory. Nice job afterwards explaining how all the bells and whistles worked. I would recommend again.

Had the pleasure of using the installer here at Best buy Superstition Springs, and he's been great each time —really appreciate tension to detail and quality work!

I bought a new deck, and a powered subwoofer for my dump truck. I thought the install might be a problem because of the space limitation in the cab, not so!! The Geek Squad did an awesome job!! Everything looks and sounds great!!

Initially I was going to install the stereo and speakers myself. By the time you take everything into account, it's well worth it to pay the installers at BB. Quick, professional job.

Justin in Annapolis is awesome; he removed an old blown system from our 2000 BMW and upgraded our sound, and did it right the 1st time. I'd drive 100 miles to have him do any other work for me.

my car stereo was replaced by the geek squad. I was the first appointment and the installation was seamless and the technician was professional and knowledgable and courteous. Nothing more I could ask for.

Great, quick & efficent service. Knowledgable staff. All products needed in addition to the radio were in stock. Great purchase for such an awesome buy/deal.