Customer Ratings & Reviews

Excellent car installer, Frank V.. Very patient and very Professional at the Downey store. Radio works perfectly !! Made my appointment scheduled time, in and out... in no time. Keep up the great work Frank !! Thank You, so much. Will return again !!

THE INSTALLATION DIDN'T TAKE LONG AT ALL. I WAS WALKED THROUGH THE OPERATION OF THE STEREO BY THE INSTALLER BUT I STILL NEEDED THE MANUAL TO REALLY GET COMFORTABLE WITH BUTTON PLACEMENT AND FUNCTIONS. ALL IN ALL THE GEEK SQUAD WAS VERY HELPFUL.

The crew was great and the installation for my car radio went perfectly. Very helpful crew and would definitely recommend them for any installations.

The agents installed my stereo hid all the wires amp and subs in my Lexus. They did a great job. Five stars all around. They even gave me recommendations on amps to install to go with my speakers. Will definitely recommend.

The tech was very friendly and knowledgable. He finished the installation quickly and the price was very good.

My radio was installed into my car great! Everything looks perfect, it works great, and the associate who installed it was very nice!

Best Buy made this really easy and did a quality job with the install. After we bought this deck the salesman walked it over to install and it was ready to go when we brought the car in. We didn't know if they could install it with cut wires but they did an amazing job. It looks good and works great!

This is a good AM/FM CD player that you can have two phones sync to the unit and use the hands free cell phone mic to make and receive calls. I like that I can listen to I heart radio and also listen to music that I have down loaded on my cell phone. Kenwood always makes a great product. I also like that I can control the tuner with an app that you can down load onto your phone.

Instillation was good resulting in good connection. System has not failed.

Had new stereo for teenage son and it was well worth price! Appointment set up= smooth, Care and explanation of unit= fantastic, Aftermarket appearance= seamless. Teenage son reaction= HAPPY, IMPRESSED. Going back again for install someday. Love it!

I have had Best Buy install plenty of car stereos over the years and have never had a problem. This was a free install that was included with the purchase of the deck. The tech had it finished pretty quickly and did a really great job. Looks great sounds great. I would highly recommend them

The young man who 1st check me in was so polite, he informed me that the speakers that came with the stereo that I had previously purchased wouldn't fit my car. He walked me into the Best Buy helped me pick out a new stereo system and speakers that would fit in my car and was comparable to the other one and actually it's better than the 1st one that I had bought with a lower price. Once I had the correct equipment they explained how long it would take to install it and that they would call me when it was finished. Once my car was done I went and picked it up. The 2nd young man walked me through how to use my new stereo, some of the features that it had and explained the services that came with having them install it. I like the fact that if I have any issues for the lifetime of the product I can go back to Best Buy and they will walk me through how to fix the issue or if a replacement is needed they will have a comparable stereo and knowledgeable customer service representatives to help me with those issues.

The technicians did a fantastic job. The technician was helpful. No wait time they worked on it quickly. The technician explained a few things to us about the car radio and speakers installed. The technician gave us a estimated time to complete and finished as he estimated which is a plus.

Very clean install. Intelligent and discreet microphone placement. Detected problems not within the scope of work. Explained the unit competently and succinctly. I could have done it myself, but you earn with experience, and so the install price was worth missing the aggravation and learning curve.

it was fast and it looks great, people there where great too

I had a issue with my install. The service manager was nothing short of very professional when I explained my issue. He communicated very well. His team was able to fix my problem in a timely manner. I would recommend that if the installation team is questioning the quality of the out come of work they will perform? They should communicate to the customer before the work is started. This will help educate the customer to make the decision to perform the work or not. My issue was not with the installation of the unit and harness itself, but with the finished product of the custom fitting they had promised. All was made right in the end. I would have just appreciate the call before the work was performed to understand the situation. Always ask plenty of questions regarding custom fabrication before any work is performed regarding expected outcome.

I was going on vacation and needed the stereo on my truck installed. BestBuy took care of it in under 30 minutes. They weren't busy so that probably explains why it was done so fast, but they did a great job and explained all the features to me. Free install too as part of the purchase.

The team is amazing! Not only did they complete the work on time, they took the time after to make sure the system was working correctly and that I knew how to use it! Even down to preprogramming my radio stations before completing the install! I am a fan for life! You guys rock!

I was given the option to walk around the store, but I stayed and watched the installer put in my new HD car radio. It was an interesting process to watch and the installer was very friendly. After the work was completed, he demonstrated all of the features of the new radio and set the preset buttons to all of the stations that I liked.

I bought the Kenwood car stereo system from Best Buy and also have the Geek Squad installed it. Chris, who works at the Best Buy in Port Richey did the installation. He was professional, friendly and did a beautiful job of installing the Kenwood system. Thank you, Chris!