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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5764 reviews

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92%
would recommend
to a friend

Customers are saying

Customers highly value the overall performance of the In-Dash Car Stereo Install, with many noting its appealing look and the speed of installation. The connectivity, especially the Bluetooth feature, is also appreciated. Some customers have reported issues with radio functionality, wiring, noise levels, and microphone placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 5,764 reviews
  • Rated 5 out of 5 stars

    Fast, Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated above, my install of new car stereo and XM was Fast and professional. He showed me how to use the stuff, programed the clock, even paired my smartphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrence was GREAT! Professional, expedient installation of the product! Patience with me explaining how it works! Answered all my questions! Clone him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech installed my car radio in less than an ho

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The texh was friendly and courteous. He explained the operation of the radio thoroughly and patiently. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed in a professional manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a head unit installed in my wife’s car. They were very quick to install it and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant think of a better place to go than the Best Buy Mobile Install. They are always quick, knowledgeable, and courteous through the entire install process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, completed installation quickly and when i was not pleased with the product, he arranged for a replacement withou hesitation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great and very knowledgeable. The wait was short

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Finally got a radio that works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install looks good. But had requested my windows not be rolled down any more then l had them. Due to gear issue drivers side especially. I had repeated that at least 3 times & once more before I left unfortunately the installer forgot or was not informed. When l was informed it was finish the driver's side window was all the way down. I now had to head hm & not do the rest of my errands. Could not leave items in vehicle with the window wide open... l have no trunk. My trip is around 60 miles round trip & was cold. I now have to have the door panel taken off so the window can be manually pulled up by someone who knows what they are doing since parts 4 my vehicle are no longer available except in a donor vehicle. Plus l will hv 2 go back out 2 finish my errands. Waste of time & gas. I also did not get much of a run down on how the radio works. I asked about a direction booklet. Was told needed to ck on line.. wasn't thrilled about that. Tho when l did get hm ck the box a booklet was in there. It helps, but being shown the basics would of been more helpful. I was very upset about the window could be why not much was shown about the operation of the radio. On a positive the gentlemen there were polite & courteous. I would have 2 think twice about getting I installation done again. There has to be a better better way to post information given by a owner so things like this are avoided in the future.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks so much for taking time to get in contact with us about this. I apologize for the disappointment as this is not the kind of service we aim to provide you. It's always frustrating when communication falls through. We appreciate the feedback as this helps us refine our services and improve for the future. We hope you will give us another opportunity to better serve you down the line.

  • Rated 5 out of 5 stars

    Radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great Evan though he has never done a factory radio replacement install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my radio was expertly done by the technician. Done fast and efficiently. Couldn't have been nicer or more knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was exceptional and the two gentleman who we worked with were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing the new deck in my vehicle, looks like it came right from the factory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Stereo System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing and setting up my daughters car stereo system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best idea to have on anything u get from Best Buy, best protection every

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care of the problem prompt thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job no problems was a pleasure to bring my car to highly recommended

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your positive review! We hope to work with you again!

  • Rated 5 out of 5 stars

    Great service with clear explanations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabe who installed the radio explained everything and was amazing. Set up my radio and explained the features... great service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful staff. The radio looks like it came with the vehicle...a great fit aand installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    car deck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad car deck installation they hooked me up now I’m beating everywhere i go yes sir!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast install and everything went smoothly and showed me everything about radio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, 1st class installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installation of a radio in my daughter's car by Best Buy. Very professional service, quick and on time, would definitely come back again.

    I would recommend this to a friend