Customer Ratings & Reviews

One of the clips broke on the side pille panel in our car after the install and Best Buy gave us several spares in case it happened again. Thank you

Techs were very informative and professional. Good installation.

Nice and professional. Took time to show how my purchase operates. Would not hesitate using them again

Installation was about one hour. Installer verifies all car lighting before and after making sure everything is in working order.

The staff were friendly, knowledgeable and polite. The service was prompt.

Best install ever most definitely coming bac on the dead homies.

I picked this radio because of the phone feature but couldn't be happier with the quality and sound and how easy it is to use.

They did a good job. They finished it ahead of schedule. Showed me how to use it.

The agents were friendly and knowledgeable. I was in and out even before scheduled time

Great experance with Geek Squad. I have had no problems. They were professional and prompt.

I used geek squad to install my car radio. It took a while to get an appointment but it was right after the holidays and slots were always filled so I expected it would take a while to get an appointment. Finally I was able to get an appointment. (January 8) When I got there the tech told me he didn't have the parts to install my radio and they needed to be ordered. I was frustrated because when I scheduled they knew exactly what type of car I had. The parts promptly arrived and I was able to schedule an installation a week later (January 15) I dropped my car off and it was done in 1 hour, score! While I was driving home I noticed the temperature reader wasn't working. I was already moments from getting home and it was a 30 Min drive back to the Best Buy, I figured I would call the next day because it was late. Then the next day I went to warm my car up and realized I had no heat or AC. I didn't realize that the heat didn't work because it was an unusually warm 60 degree day, heat wasn't needed. It was in the middle of January in the Philadelphia suburbs and it was FREEZING I was extremely annoyed because after I called they said they must had forgotten to plug something in and I would have to come back. I wasn't able to go back until January 20 because the tech was only there from 10:30-5. I went a week with no heat and it was in the dead of winter. I am extremely disappointed with this. I spent more time driving to and from all of these appointments than it actually took to install the part.

George was very knowledgeable about the product and very patient with all my questions and efficient with his job

best buy did a great job installing our stereo. great people to work with especially the install guys. explain everything

The gentlemen were quick to install, efficient and answered all of our questions.

Car stereo installation went perfect, the installer was very professional and informative of how the system works.

Great value for the price. A no brainer! Watch for occasionally offered FREE installation offers for purchases over (variable).

The young lady that installed the system did a marvelous job and making sure everything was ready and correct

I'm not sure what I am reviewing for this one but I'm sure it is great. The stereo install associated with this was great - thanks BB!

I am so glad that I chose yo have them I install my car radio. The tech was super fast and answered all of my questions.

Third installation by the Best Buy techs. Great service .. On time. Done when I came back to pick up my car. Tech was personable and knowledgeable.