Customer Ratings & Reviews

Everything I needed was easily assessable. The employees were most helpful, too.

The technician I got did a great job on the install. He was very professional, knowledgeable and fast.

The technician answered any questions that I had and completed the job with accuracy and efficiently.

The installer did a great job on the install and was detail oriented. I would go there again.

Great job! Quick and efficient! He made sure had everything we needed beforehand!

New radio with Bluetooth works great for listening, handless phone and audio playback through bluetooh

Great personal interaction. Very good and through.

I always love taking my car there they always do amazing work

super happy with the service and proficiency. I got what i want

Sounds good and installer did a great job. Lights don’t work well and n the sunlight.

Patrick is a great installer. Deck went in with no problems because of careful advance planning. Good job.

I did not have a long wait. the installer made the deck look beautiful in the spot of the old radio.

It was very nice to have then install all the equipment for my car, very quick.

Install was done quick & looks great. Only downside is they did not sync all functions with the correct steering wheel controls

Car Deck Installation had some problems but installer (and best buy) went above what was expected to make everything right.

I brought in a Pioneer head unit to be installed in my 1994 Mustang. I purchased the unit from Crutchfield and was going to install myself but was unsure about some of the connections and decided to have professionals do it. I brought everything in I was sent from Crutchfield (including the tool to remove the old unit). About 1/2 hour into the install, they said that my front speakers were blown out and I could get them replaced and installed right then for a discount since they weren't busy. So we went into the store and picked out a pair of speakers that were marked 1/2 off on the shelf, but when they were rung up, came up full price. A manager was called and approval for charging the listed sale price was approved. When the car was returned to me, the guy said that he thought my amp was going bad and that I could bring it back sometime and they could fix that. As I drove away and tried out the new bluetooth feature, it didn't sound "full". When I got home and played around with fader and balance settings, I then noticed there was no sound coming from the right side speakers at all (front or back), and that the balance control was reversed. Then when I tried to close my windows, the driver's side power window no longer functioned at all. I brought in a car with old but functional speakers, and left with half my speakers not working and a window not working. (I took the car to a local mechanic that discovered they had accidentally unplugged the window control unit while installing the speaker.) I am extremely reluctant to have that Best Buy, or any Best Buy, work on my car audio again. I even mentioned before they started working on it that I had another car that I was thinking of replacing the head unit in if I was satisfied with the way the unit they were installing sounded and functioned. I was reluctant to work on the car myself but probably couldn't have messed things up anymore than the "professionals" did. Also, they either kept or threw away the head unit removal tool that I received from Crutchfield.

Installer was friendly and thorough. On time as reserved and did a great job. Knowledgeable

Happy to get my radio installed. I want to get a camara backup also installed as soon as I can.

They are so knowledgeable and so pro! I love this service!

The agent installed my stereo system perfectly. He's the best!