Customer Ratings & Reviews

The installer had to steal the power from my cigarette lighter. Not pleased with this.

The installers who installed my new radio were knowledgeable, friendly and professional.

Excellent service and was completed earlier than expected. Excellent customers service.

I would've given 5 stars, but the kit that came with the deck doesn't fit cleanly and leaves the sides exposed.. Not very good.

Nolan put our new stereo in our Jeep & it sounds great! Thank you!

The installation of the stereo was clean and on time.

We were very pleased with the planning & ease of the stereo installion at Best Buy.

THE TECH TOOK TIME TO EXPLAIN AND RECOMMEND EXACTLY WHAT I WANTED....PERFECT!

I trust my BestBuy here in Findlay,OH with all my electronics. This install was no exception

I was greatly satisfied with the technician's professionalism and thoroughness.

Staff were quick and attentive to details, will use again when needed

They did a great job of installing and setting up my radio for use. Thanks Again, Best Buy.

Installation was fast and looks great. Awesome fast and professional service

The gentlemen working on my car were courteous, knowledgable, and really knew their stuff.

Showed up at appointed time, no waiting. In and out in less time than estimated. No problems with install

The installer did a good job getting my car radio installed in my older vehicle.

The guy that did the install was really helpful, he was a little backed up, but was nice

Installers were professional and quick. Long long wait to get in, so book ahead.

Awesome Job!! Very professional work and customer service. Great sound quality

I made the appointment joyfully for the installation of new speakers and a new radio- my ride was finally getting an upgrade! I brought my vehicle and equipment to the West Melbourne facility. They could only install the radio- because I had the "wrong" speakers. So I had to buy more speakers there, which I'm still not convinced was truly necessary, but I was moving in five days and my car was already apart and they were going to charge for the installation anyway. Long story short, I moved and during my traveling the driver's side speaker quit working, but no Best Buy around in my new town. I came back to visit two months later- and this is what I got: "...it's my problem, probably a "short" - and close to $100 to "fix" it. On top of that, the install manager was pretty snide with me, like I was causing trouble, not a customer with a problem. NEVER again. I saved for a long while to be able to get something reasonably nice and got shoddy workmanship and treated like I don't matter at all. I'm very disappointed in the whole experience.