Customer Ratings & Reviews

Excellent work, no sign of dash being apart. Great job

install was flawless, quick and tech was knowledgeable and helpful.

I made the appointment joyfully for the installation of new speakers and a new radio- my ride was finally getting an upgrade! I brought my vehicle and equipment to the West Melbourne facility. They could only install the radio- because I had the "wrong" speakers. So I had to buy more speakers there, which I'm still not convinced was truly necessary, but I was moving in five days and my car was already apart and they were going to charge for the installation anyway. Long story short, I moved and during my traveling the driver's side speaker quit working, but no Best Buy around in my new town. I came back to visit two months later- and this is what I got: "...it's my problem, probably a "short" - and close to $100 to "fix" it. On top of that, the install manager was pretty snide with me, like I was causing trouble, not a customer with a problem. NEVER again. I saved for a long while to be able to get something reasonably nice and got shoddy workmanship and treated like I don't matter at all. I'm very disappointed in the whole experience.

Installer was very good, explained everything and was done sooner than expected

The agent was great. Great customer service and skills.

was done quick, properly and accurately. will use them again

Nolan put our new stereo in our Jeep & it sounds great! Thank you!

Staff were quick and attentive to details, will use again when needed

Wasn't much explanation or customer service given the entire time. Hard to find if you haven't been through it before.

A little pricey but the personal service from the tech was outstanding.

Very professional clean installation with directions on how to use once finished.

They spent time to explain system and to program /sync my phone to it

I wanted to replace the factory radio in my husbands truck, and this is what I needed!

The techs here are amazing knowledgeable and talented... would recommend to anyone.

Gotta get ur stereo installed by the Geek Squad to make sure ur purchase is straight.

I highly recommend Best Buy install services. Incredibly fast and professional.

install was good job he did it at time he said he would finish and my son was happy .

Tech was friendly and made sure I knew how to operate radio, sync phone, etc

price was fair, took only a couple of hours to complete, and installer was first class!!!

Geek Squad agent was very helpful in locating the right parts and even helping me save a few dollars.