Customer Ratings & Reviews

Very fast I stall. Went for coffee and my vehicle was ready by the time I got back

I like the store and the geek team you guy's do great work this is my second time getting a car stereo installed and I'm very satisfied with the the work and the neatness after it done. I look forward to bringing another one of my cars in the near future.

Frank was tech. Installed in time allowed. Helped with basic set up functions. Guided for other functions. Did not have to read 300 page owner manual. Works just fine. Now rockin on road trips.

the install was clean with only a couple of minor exceptions. i had to push a little bit of weather strip back in, very minor. the other issue was the microphone would tap on the windshield. a tiny bit of adhesive foam strip solved that

The car sound installation service at BestBuy is like a hidden gem. They did an amazing job, professional work and extremely courteous to work with. The only draw back in my case was that even though I bought the car stereo from BestBuy, the installation cost was not included because it was an online purchase. If you buy in store, the install is free, which is amazing.

The installation was fast and clean. No mess afterwards to clean up. The installers done a little extra work, with no extra charge. I am very happy with my experience with Best Buy.

The installer was ready to start the installation at my chosen appointment. After installation, they took the time to demo the product and synced the Bluetooth for my daughter's phone.

Great install, tech was very knowledgeable, and very helpful on answering some questions about speakers my daughter wanted to put in later. Glad i let them do it, looks great. very pleased with the techs install

It doesn't look factory anymore, but the install and performance are great. I didn't go in planning to change the head unit, but it turned out to be the best option. The technician did a great job.

They did a great job. I would highly recommend them tona friend.

Unit went into an old vehicle and the wiring system was of an older structure. It took the technician a little while to understand it but he did and got the unit installed perfectly.

Installed on schedule, faster than expected. Actually told me I didn't need extra parts or brackets, existing ones worked. This was so much easier than when I installed myself previously.

As with every support interaction I've had with Best Buy, this one was stellar. I purchased a car radio and within half an hour it was installed, working great, and I was on my way. Great customer support!

Had to replace a radio I bought from Best Buy recently with another brand and Geek Squad did the install both times. They rock! Clean and fast install and everything is working great. Keep up the good work!

I had a new stereo installed in my car. The installation went off without a hitch and the stereo is great. Almost looks like it came with the car. Very pleased with the work done by the Best Buy Geek Squad!

Got my car stereo installed quickly, no debris of any kind left behind, nothing else messed up (as some other installers have done). All is still working great 2 years later.

I’ve been using Best Buy installers for over 30 years, and always with great results. This was unique because not only did he start as scheduled, but he finished early, too. Much appreciated!

Wally was great! I came in a few days earlier and picked out the radio I wanted. When I told him my needs, there was only one that fit them all. It was such good timing because it came with free installation if I bought it from Best Buy. I think I saved a lot of money. It may have taken longer the day I ordered and paid for it all, than the day I had it installed. I'm so glad he worked with me afterward and set it all up. He knows what he's doing and I still don't. I'm pretty much just leaving it the way he did it, but I had to set my own XM stations. He put the FM stations back the way I had them set in my old radio! That was a nice touch.

He did a great job, very knowledgeable and helpful. Discussed install options before starting got it done quick and flawless. Made sure i knew how everything worked before I left. True professional

The installer (Adil) was absolutely outstanding! It turned out that the factory car stereo unit wasn’t busted but the factory amp it was connected to was bad. Adil was able to hook up the new Kenwood deck by bypassing the factory amp. It sounds great and has so many more features than the Original equipment deck on my 2004 Lexus. He was extremely helpful in explaining the deck functions and getting our phones hooked up. This was definitely the best service experience I’ve ever had with any product at any store! Thanks for a great job Adil!