Customer Ratings & Reviews

I was in and out in no time! Just a little over and hour and I was on my way. Great customer service and installation.

I had a double din Bluetooth Kenwood stereo installed into my GMC Envoy. Everythibg was competed perfectly and in about an hour. Installer did an excellent job and everything is still working as expected.

Bought this for my sons 2009 Mustang, looks and sounds great!!! He likes the blue tooth and the way the display changes color to match the interior colored lights in his car. Installation took about 1.5 hours

I always let Best Buy install my car stereos in all my vehicles. I trust them 100% and I love the sound it has afterwards. The customer service is great back there. Only problem is that they need more help back there b/c the installer had to keep stopping from the installation part to help customers coming in to ask questions or whatever. They need someone to be dealing with customers while the installers are doing their jobs. It took longer this time than it ever has due to the installer having to keep stopping to wait on customer. Overall I was very pleased as always!!

I purchased a kenwood car deck and chose to have it installed by a BestBuy 12volt tech. The installation was scheduled with the technician for about 2 weeks later. The install was done very professionally,

I had an Apple Carplay DVD player installed in my car. He also installed a Sirius XM satellite radio tuner. He did a magnificent job! Not only did he install the Apple Carplay DVD stereo system and Sirius XM satellite tuner, but he also fixed my poor am/fm reception! Above and beyond the call of duty! The system sounds great! Awesome value! Previously, I had him install a backup camera. It's awe-inspiring! I ordered a new license plate and he said that he'd fix the backup camera when I receive the new license plate! Talk about AMAZING customer service! He's done so much more...I don't have the space to mention it all here. Highly recommended! Get it done right!

Installation took less than an hour. Technician took the time to review all of the product features. Very satisfied.

I was impressed with the professionalism of the agent. I have older basic car but was treated with respect . The end radio intalation looked great - just what i was after.

Installation was finished in a timely manner. Less than an hour. Everything worked great. He even showed me how to sync my phone with it, so I can answer a call with the push of a button.

Fantastic job. Very happy, installed in a very short time actually waited at the store.

Nothing but good things to say about the installation team at Best Buy. They installed a stereo into our car. They did a nice job making it look and fit well. We had some trim piece that was glued on from the factory. The installer called and explained to me that they will try to get it off as best they can but warned it might damage it (the trim piece) and asked if I wanted to proceed (and we did). They removed it, did the installation and replaced the trim piece. Can't even tell it was removed. Great Job!

The man knew installation of car stereos. Great review from me

I had a stereo installed. Told me it would take about 3hrs. I was surprised and happy when they called after 1 1/2hrs. Your car is ready! Upon inspection, one of the compartment doors no longer stayed closed. I expected to have an issue with the installer. I thought they may deny breaking it or something. I told them I would keave the car so the could find out what was wrong. There was no push back from him. About 30 minutes latter, he found the small magnet that had fallen off the door during the install. Not once did he deny or deflect the problem. Best Buy owned the mistake. For that reason alone I would recommend them!

Super fast installation of my new car stereo. Technician extremely knowledgeable & helpful. Even gave me a quick tutorial on how to use the stereo

I purchased a radio deck for my sons car. The installation process was fast and professional. I scheduled the appointment, received reminders and was in and out promptly. Very satisfied with the install.

The mechanic installed my car radio quickly. I was so pleased. He also took the time to show me how to use some of the features that I was unaware of. Thank you so much!

The installation was great. I would have appreciated a more comprehensive introduction to the new equipment and how to work it. I was on my own to figure it out. And after a year I still don't have it down.

The installation was quick and the stereo works perfectly. I liked that the tech took time to describe how to use the stereo before we drove off. A great time saver.

Brennan at the Folsom location was very knowledgeable and shared his knowledge of how I can take full advantage of the radio's features. I should note also that he and the staff at this location installed this aftermarket radio leaving it as close to a factory install as possible for the age of my vehicle (over 20 years). Brennan also invited me to call them whenever I need help understanding the radio's advanced features. I highly recommend this location for all your auto electronic needs as I also witnessed the successful install of a aftermarket remote starter on another vehicle.

The installation service was done in a nice and timely manner . It only took the technician like 50 min from the time I drop off the truck . I'm glad that I chose Best Buy , a Great service !