Customer Ratings & Reviews

Very nice, work great. we liked it so much. great.

They were very good and fast. I think they broke something in my car tho

Works good most of the time, but is a little slow to connect to my phone.

The group was professional and accommodating! Very satisfied.

a very good stereo with great sound and better than i expected at i good price

Great car stereo; the sound is amazing; and the lighting is really nice

I purchased all the items that the Geek Squad told me to purchase and they had assured me that my auto start would still work. It does not work at all now. I live in Minnesota and it gets very cold outside in the winter time. The Geek Squad team seems to be stymied on what happened or how to fix it.

Only problem with my installation was the awesome service tech informed me that the tech where I ordered the part from for my installation ordered the wrong part so after a week of waiting to do the installation I couldn't get it done so I had to cancel the whole product install

Good work but I ended up paying more than I planned to

Could not be more happy with my radio and installation!

Tech was very helpful. Showed me how to work everything.

It apparently is doing what it needs to do since the radio is working.

Easy set up and operation, love it in the room and the clarity is perfect

Well worth the purchase to go ahead and have them do it.

All I can say is, DO NOT USE, unless you pressure them to be clear with what you are actually getting and how much extra you will have to pay when they are done. I paid for the install service online with the purchase of the stereo deck. I brought the deck and all the necessary wiring harness etc. for the install... Nothing after that other than, we will call when we are done. I picked up the car and they charged an additional $69 saying it was the labor for hooking up the steering wheel controls (wiring in the existing controls with the harness that had the adapters for it). I did not get a call asking to pay for the extra cost... I complained while I picked up the car and the tech just blamed it on another tech. I went back, read what is actually included with the install purchase... I did not see any indication that there would be additional costs. It did however state that the tech would walk through everything before and after and make it clear what the extra charges would be; that did not happen. I am very irritated that I took it to Best Buy for something like this and will never use them to do any "tech bliss" as they call it. I would have appreciated the walk through up front as the type of car I have has the climate controls embedded with the stereo and there is a special adapter for it(I now have two head units, manufacturer and purchased deck.) I probably would have paid to have the manufacturer head unit removed with the more expensive install kit, if they talked to me about it... I am now so livid I am thinking of taking it back and telling them to un-install and give me a full refund on everything as I would rather take it somewhere that will explain to me what my options are.

nice system, great product and quality, easy to function

I was amazed at how fast he worked. Great install!!!

Nice product but has so many functions its confusing.

excellent service got us in and done less than an hour.

This was an awesome installation and everything works great