Customer Ratings & Reviews

They did great with the install of my sons new radio.

I had to have this pad to have my Kenwood radio set on it,

the agent wasn't really professional at all. was late. left razorblades in my car and garbage. was kind of a mess. but overall it worked.

Techs did a good job and delivered great customer service

Good product and great price ......................

Have read good things online have not used item yet.

the installer did a good job. he was very knowledgeable.

The initial install was quick but not correct. Wires to tail lights and interior dash lights were not rewired correctly after install. Had to come back and argue for them to correct it. In the end they apologized.

When they installed our dvd we were super excited to have it all and the installer said it was all great and ready to go. Well we went out to check it out and all we heard was static! Even after the installer said he fixed/adjusted the settings and sounded perfect! Well it still sounded like crap. The installer said it was my sound system in the vehicle! I explained to him and then to the manager who finally agreed it was not the stereo which is a Bose system that sounds perfect. So I had to bring the Yukon back in a week later for them to fix it and install it correctly with an aux cord that was originally promised.

He did a neat job and was very friendly, but I had to go back three times before he finally got it right. On top of that, there is no waiting area so I had to walk around the store for an hour or so each time. I would have preferred sitting down.

Good job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!??!!!

Installation was fine. Sadly the product - a car radio built in Asia - is grossly difficult to operate with minute controls that are hard to read. Overloaded with features and functions. The buttons are made for fingers like a 6 year old girl's.

Took longer than promised after they had to reschedule us due to lack of technicians available. AND we had to go back to the store for the manual and our old radio.

Reccommended by employee for my new stereo install.

The tech knew his job. He wasted no time. Good job.

Received new stereo as a gift. Had to have it installed because needed harness not available over the counter. Did not get actual price until install appointment. Appointment was made online. More pricing information would be helpful. Check pricing first.

I took my car in to have a new head unit and a speaker installed, I also told him that one speaker slot did not work and I was hoping that they would test and find the problem, so that everything would work. 4 hours later he finely finished and the one speaker slot that didn't work, still doesn't work. He told me that I needed to take it to a mechanic because it may be a fuse or something. Now I am finding out that a microphone was suppose to come with my head unit because it will connect to my phone, no microphone was installed in my car and no microphone was in the box after he installed it. I will not be going back to best buy to get anything installed.

the installers were quick in placing the radio in the car.

Great service. But if you have to have the system removed by smooth company because your car was totaled and you couldn't wait for an appointment with best buy. You'll have to pay smooth $100 installation fee to have the radio installed in ur new car. Only way you don't pay twice is if best buy actually removed your radio. Im not sure why that matters. But it wasn't our fault we couldn't wait a week out for an appointment. Our insurance was taking the vehicle.

Radio installation was okay, installer didn’t mention that my vehicle battery was dead