Customer Ratings & Reviews

They did an excellent job installing the stereo system in our car!

I bought a new Sony car stereo and had my original car stereo installed at the Mountain View location. I made an appointment, drove there, left the car as it took a little over an hour for the installation, and paid 80$ for the service. They offered to either recycle the old stereo, or for me to keep it with the receipt in case I wanted to install the old one for free. Very satisfied

The professionalism and expert info provided by the installers was well needed and appreciated, They did a clean quick install without problems.

The technician who installed my radio was very nice. He even returned a part for me that I didn't need. Service was quick and easy.

The men where exceptional, friendly, and extremely help with showing me how to use unit installed. Enough to the extent of setting my phone up to operate with the new radio/cd/Sirius Xma, would recommend end them to all. A exceptional representation of you store, they were wonderful and as business owner and manager they are a keeper. Will be back and recommend your installation which is why I purchased from Best Buy, have use your geek squad before in my home and will continue to on my purchases

The agent that installed my head unit in my vehicle did a tremendous job and was precise and courteous and helped me build a system that i am very pleased with

They did a great job. Very professional. The aftermarket system looks like its original with the car. Highly recommend

It has all of the items (UBS port, Blue Tooth with easy to install microphone) to update my needs. The CD player is excellent also. The sound is clear, especially for a convertible. Good Unit.

The installer was professional and courteous. He explained everything involved with installing my new radio and gave me an estimate of how long it would take. Since the Best Buy store was closed due to Covid except for curb side service, I walked to a nearby fast-food restaurant for breakfast. I was walking back when he called and said the work was done. He explained how to operate all the functions of the new radio to me before I left. It was a very pleasant experience.

The Sony receiver went on sale, and installation was still included, I couldn't pass that up. They were fast and did a great job. Thanks !

Dropped off the truck with the guys and got a call in no time telling me my vehicle was ready. Friendly service and nothing got broken during installation, which I have had happen before not here though. Thanks

Work was done in a timely fashion. Unfortunately,the radio reception was worse than the factory radio that was replaced. After two more trips to the technician who continued to blame my truck and telling me that there was nothing he could do, in exasperation, he pulled the receiver out and started playing with the wires. In the process he pushed in hard on the antenna wire and suddenly I had very good reception.

The install was error free. I purchased a Kenwood Deck for an owner of 2002 Volkswagen Pasat. the deck fit into the universal deck because the one for the pasat was available only online, but the universal one fits perfect. I also purchased the deck during a holiday special which included a free install with a purchase of a deck at a certain price. The only thing I would recommend to associates checking out purchasers of anything that requires installation to mention there may be a small install fee of around $5 dollars for parts, other than that it was a pleasant experience.

The technician did an excellent job installing my new deck. It is a Kenwood and is an FM Bluetooth USB etc. etc. player. I am totally pleased with the product. And the installation.

I had my Radio install a while back and when I traded vehicles BEST BUY removed and reinstalled my Radio in my new vehicle in a fast and efficient manner. Very pleased.

The Techs installed a Kenwood radio in my 1999 Ford Ranger and it looks better than factory worn . They were very professional and will defiantly use them again

This was a 2 din radio slot replacement and the install was scheduled in a timely manner, done on time as scheduled and very nicely done as if came with the car. Thanks Best Buy

The person that helped me was very polite and professional. He explained the process and time it would take to do the job. At the end e erythinh looked really good. No problems at all.

Looks like the system was made for this truck. Everything works and sounds great. The only thing that could and should be better is access to the store from the installation department.

Great install. No problems after more than 9 months.