Customer Ratings & Reviews

Thank you for taking time to connect with us about this. I apologize for the miscommunication in the pricing. It's always frustrating when an appointment doesn't go as planned. We hope you give us another opportunity to better serve you in the future.

Hi Woods – We know how excited you must be to get the sound system in your car upgraded. I’m sorry to hear your local store is booked out so far. Are there any other nearby Best Buy stores? If so, I encourage you to give us a call at 1-800-GEEKSQUAD (1-800-433-5778) or reach out to a store directly to see if there is an available appointment that fits your schedule better.

We appreciate that you took the time to share your feedback with us. We are certainly living in unprecedented times and we appreciate your understanding. Nothing is more important than the safety of our customers and employees. At this time, we are still offering support in a variety of ways. We'd love to talk over what options are available to you and how we can best support you in these trying times. For assistance with this, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

Thanks for taking the time for the review. That certainly doesn’t right as we definitely want your windows to function! Feel free to visit us online at http://bby.me/excxg to schedule that service as we’d love the opportunity to see if we can make this right.

We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.

Any button in a vehicle not working properly can surely be cause for concern. We totally understand why you want to get this resolved as soon as possible! We may advise stopping by your local Best Buy to speak with a member of the leadership team, as they would be best suited to assisting with an issue like this. You can find information about your local store at www.bestbuy.com/storelocator.

We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

We appreciate your feedback. It's always frustrating when an appointment is not up to standards. It is important that we receive feedback from our customers to help ensure that we can grow and improve our services in the future. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

Hi there. Thanks for sharing this with us. I'm glad to hear about your autotech install! We apologize about the inconvenience and delay in getting through to someone due to the high call volumes. We hope you will give us another opportunity to better serve you in the future.

Hi there. Thanks for taking time to connect with us about this. We do apologize for the inconvenience during this troubling time and look forward to getting your radio installed for you. If you have any questions on expectations, please reach out to us by calling (800) GEEK-SQUAD or (800) 433-5778.