Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5756 reviews
(5,756 customer reviews)to a friend
Customers are saying
Customers highly value the overall performance of the In-Dash Car Stereo Install, with many noting its appealing look and the speed of installation. The connectivity, especially the Bluetooth feature, is also appreciated. Some customers have reported issues with radio functionality, wiring, noise levels, and microphone placement.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't get the appointment set right so the tech didn't have sufficient time to do all the nessicary stuff for my whole system install like i wanted done just the dash kit got installed however the tech was friendly.
No, I would not recommend this to a friendRated 1 out of 5 stars
NOT COMPLETED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT WAS NOT COMPLETED! it’s for tomorrow morning yet it says it’s completed. i’m on the verge of tears on hold to talk to a random person.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy was quick, but didn’t bother to show us how to work the radio. Had to return later to be shown how to connect Bluetooth
I would recommend this to a friendRated 1 out of 5 stars
Radio installment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst experience in my life wasted of time and money
No, I would not recommend this to a friendRated 1 out of 5 stars
Installer broke the dash panel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer broke the panel and didn't even bother saying anything about it. I've left several messages for the GM and no one has bothered to call me back. It cost me $700 to repair my daughter's car.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation of a car radio & speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took app 6 visits to 4 different stores to have my radio installed. My remote control was lost and they never had time to install my speakers( which I still have in original box ) all purchased to the store
No, I would not recommend this to a friendRated 1 out of 5 stars
Overrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced and overrated technical support is a joke and the installation took longer and was way overpriced
No, I would not recommend this to a friendRated 1 out of 5 stars
I've been ignored
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still waiting to have it installed. Never again. I was told it would take long, but, this long??
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments are not readily available. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Poor installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor. All i get is static on my new radio. Poor installation.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will be taking my truck back in to get this poor install job redone. The radio rattles in the dash. The BT cuts in and out. If I put the back windows down I get static. Overall a very poor install job!
No, I would not recommend this to a friendRated 1 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t able to install the stereo. Messed the hood of my vehicle up to where it don’t close all the way.
No, I would not recommend this to a friendRated 1 out of 5 stars
Instalation New Radio SONY 8.95 inch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they could not connect the reversing camera with the new radio.Demonstrating lack of experience .
No, I would not recommend this to a friendRated 1 out of 5 stars
sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.job was not done and I cannot get a live body on the phone. I will handle this in person!!
No, I would not recommend this to a friendRated 1 out of 5 stars
I can see metal under the radio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The radio backing should be hidden but it not I bought the radio kit and I was installed sloppy
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hey there. Thank you for reaching out about this. I'm sorry to hear about the install. We can definitely redo that if you would like, if it was done recently. To get started on that, please connect with your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.
Rated 1 out of 5 stars
Incomplete
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No instructions won’t power up 20 miles to return this piece of crap
No, I would not recommend this to a friendRated 1 out of 5 stars
Service not done yet!!!! Why say completed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service was not until Monday dec 28th at 11 am why is this saying already completed
No, I would not recommend this to a friendRated 1 out of 5 stars
Stereo intall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because the department head in the stereo install locations was not Cooperative I returned everything.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking a moment to share your thoughts. Certainly our Geek Squad Agents should be respectful to you and all of our customers and we apologize for that not having been the apparent case with you. We hope you will give Best Buy and Geek Squad a new opportunity to restore your loyalty one day soon.
Rated 1 out of 5 stars
Did not reciebe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never recieved it with purchase of stereo. Was supposed to be included with radio.. package deal. Luckily I didn't need it.
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Efyall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad attitude people that represent best buy. Smh a year later still no installation accomplished
No, I would not recommend this to a friendRated 1 out of 5 stars
No one to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They had no one to install so going to have to do it myself.
No, I would not recommend this to a friend