Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5756 reviews
(5,756 customer reviews)to a friend
Customers are saying
Customers highly value the overall performance of the In-Dash Car Stereo Install, with many noting its appealing look and the speed of installation. The connectivity, especially the Bluetooth feature, is also appreciated. Some customers have reported issues with radio functionality, wiring, noise levels, and microphone placement.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Terrible service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing was done. I am canceling second installation order.
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Still not installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nobody available for installation. Still have deck in Best Buy bag while I look for a person to do it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experienced. Purchased to find out my store would not offer installation. Multiple calls and online chats only to still have to go to the actual store to get refund.
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Return refund impossible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to purchase radio install before could even make an appointment
No, I would not recommend this to a friendRated 1 out of 5 stars
Not the item the I want
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not happy because I want the original item the I purchased in the beginning wish is the one showed on file
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad did not install my stereo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not get a stereo install!! & if i paid for it i would like my money back
No, I would not recommend this to a friendRated 1 out of 5 stars
Non-Existent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible horrible horrible. Lack of consideration for others schedules.
No, I would not recommend this to a friendRated 1 out of 5 stars
Radio installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This installation has not been completed in my instalment was cancelled I need someone to contact me ASAP.
No, I would not recommend this to a friendRated 1 out of 5 stars
Geeksquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terribly rude installers. I will never again purchase from best buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful experience . The tech was rude . I canceled my installation and went elsewhere
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
installer was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took 23 days after purchasing stereo to get it installed. Would not buy car audio from best buy again
No, I would not recommend this to a friendRated 1 out of 5 stars
No service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy said service was completed and car stereo was NOT installed yet ! Wonder if I lost my Jan 5Th appointment !!
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Very unhappy with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experience, bad install. See car receiver review for more.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the car radio but never used the installation could never get an appointment, after several attempts just paid a local shop to install it
This review is from In-Dash Car Stereo Install Without Touchscreen (Hardware Not Included)
No, I would not recommend this to a friendRated 1 out of 5 stars
Damaged washer delivered, still not replaced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.. We still have not received our washer and have been using the damaged one that was left behind...
I would recommend this to a friendRated 1 out of 5 stars
Over priced installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as an accessory for a new stereo purchase. Sucks because it wasn’t same day installation either. Had to go back to get it installed.
I would recommend this to a friendRated 1 out of 5 stars
Installed equipment inadequately.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to take car elsewhere to fix the installation.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking the time to share this with us. Getting new tech for your car should be exciting, and we apologize about any inconvenience this has caused you. We hope that you give us another opportunity to better serve you in the future. If you were still needing assistance with this, please schedule a consultation with one of our Geek Squad Autotechs at http://bby.me/excxg.
Rated 1 out of 5 stars
Im not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im not sure after getting to the shop for install-unfortunately the guys said they couldn’t install it-so I can’t say if it is good or bad.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very upset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My radio should be installed already. Poor customer service the day I was there and they were not even busy.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It's always frustrating when communication doesn't fall through. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Best Buy Geeks Did A Horrible Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installing the unit was fine, but the sound was HORRIBLE. It me about a month to research was the different setting were and now it sounds great.
No, I would not recommend this to a friend