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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5756 reviews

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92%
would recommend
to a friend

Customers are saying

Customers highly value the overall performance of the In-Dash Car Stereo Install, with many noting its appealing look and the speed of installation. The connectivity, especially the Bluetooth feature, is also appreciated. Some customers have reported issues with radio functionality, wiring, noise levels, and microphone placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 5,756 reviews
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience working with the people at the Belmont and kimball store horrible people

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Service is very bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service very bad management bad no help neither is customer service at best buy .com

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They don't install in Victoria anymore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was scammed. They wanted me to drive to Corpus Christi for installation. umm, NO..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installed radio in car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment at 3:00. Waited 4 hours. Left wires hanging down by the gas pedal on car.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Car stereo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing our car stereo. It is an older car so we needed extra parts and they were very helpful in advising what we needed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very disorganized, there were scratches on the face of the deck, had to return to store to have them hook the climate controls back up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The installation has been pushed back to Oct 3.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoped to finally be listening to music by now. No such luck, but the box is pretty.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.

  • Rated 1 out of 5 stars

    Have to book not worth the wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t use the service but it was included with my radio

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep changing my appointment because is free installation

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking the time to provide us with this feedback. We definitely don't want to keep you waiting, so it disappoints us to hear that your car deck installation appointment keeps getting changed. Please give your local store a call so that we can take a further look into your installation appointment and provide further assistance. You can find information about your local store at www.bestbuy.com/storelocator.

  • Rated 1 out of 5 stars

    Audio for auto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this radio 12/23/15. It is still not installed. Scheduled for 1/29/16. Too long to wait for installation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    None.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are no words that can describe just how I feel.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy canceled and did not reach out to reschedule

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    Didn't get to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system wouldn't work in my car without additional parts making it too expensive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not istall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wait until you intall the appoiment isnov/23/2020 thanks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Strictly amateur install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible install. Required several trips on my part. Damaged my vehicle and never completed work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS manager lied to me about available appointment. Installers lost a part to my new stereo.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did an outstanding job and recommended a better stereo for less cost- AWESOME job!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wasn't need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have my stero installed at best buy.. I did it myself

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt fit my car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This piece of hardware does not fit my car correctly.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey Supermom,

      I'm sorry things aren't fitting correctly for you. If you haven't yet, please check back in with your local store so one of our installation agents can look to get you all taken care of.

  • Rated 1 out of 5 stars

    Employees at the store wrote the wrong date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed it is supposed to be birthdaygft

    No, I would not recommend this to a friend