Customer Ratings & Reviews

Called on saturday about noon to see if they could install a stereo and 2 speakers. They said drop it off and they will try to get to it today. By 5 pm I was picking it up and rockin' on the way home. Professional looking and sounding. Thanks.

They were excellent and so easy to deal with. My stereo sounds and works just perfect!

Caleb Smith at the Best Buy in Issaquah WA did a great job installing my in dash stereo and making a few tweaks to my dash for a perfect installation. He even had to go to a local auto parts store for a specific part that finished off the install. I couldn't be happier. Great stereo and install - what's not to like?

I just wanted to express my heart felt "Thanks" for a job very well done. Sounds great, fits in perfectly with dash. thank you so much for your professionalism, personal care, attention to detail and patience in educating me in mobile electronics, We are grateful! I plan on referring you guys to others and look forward to doing business again in the future!

the gentlemen in installation did an excellent job on the installation and offered to show me how to use the blue tooth but not a feature i plan on using.

I've had stereos installed by Mad Jacks and Leo's, but only when I had Best Buy install my sony hd did the install like it was done as the original unit. Best Buy even set the time and took the unit off of "demo" mode. It took less than an hour. The first, and only and last, ttime I installed a stereo it took me over 4 hours. That makes the Geek Squad installation a very good buy at Best Buy. I just sold the afforementioned car and the new owner wanted the hd radio included. I had planned on taking the car back to Best But and have swap the origninal back for free. I will definately use the Geek Squad to install my new sony hd radio into my new(er) car.

Bought a replacement radio for a 10 year old minivan. Agent was very helpful with helping us select an appropriate radio. It was a Sunday afternoon and we made the purchase and had it installed in LESS THAN 30 MINUTES! I have not experienced this level of customer service in years and it could not have been any better. Great job!

The stereo system in my 2001 Lexus IS300 needed replaced due to the CD player not working. As the original system is no longer available from Lexus due to the age of the car, I decided to upgrade to a system with SiriusXM. The salesperson at the Fair City Best Buy store was helpful, I chose an Alpine system, and then was taken back to talk to Chris the installer. Charges were clearly explained and the installation scheduled in a few weeks due to waiting for parts. Everything went like clockwork - good communication and the result a great sounding system! I highly recommend Chris at the Fair City store for installations!

This was the best service I've ever received from a retail store! I had a car stereo installed by Jason over in the Geek Squad Mobile Electronics section. He was polite, knowledgeable and helpful throughout the entire process. He installed my car stereo flawlessly including the Bluetooth microphone and bypassing the amp for no extra charge. On top of all that, he even sat down in my car with me and went over all of the features of the stereo! A true expert in his craft...go see Jason at Best Buy Silverdale if you need a car stereo installed! DO NOT go to Car Toys!

Today I got my car radio installed into my 2003 Toyota Camry. My installer was Logan and he was so helpful and sweet! He was thorough and took his time explaining everything, and was sure to answer any questions I had. Logan was quick when it came to the installation and it came out perfectly! I am so happy with my experience and this nice man deserves a raise, he is great at what he does! Thank you Logan:) I will recommend him and the services to any of my friends!

Quick and correct install on my radio. Guys did a great job

I scheduled the appointment to have my stereo installed the same day. Paul at the Best Buy on Sunland Park in El Paso, Texas was very friendly, efficient and knowledgeable. My car was done in less than 1 hour and he explained how to use the new stereo. Unlike previous reviews, he had no trouble at all redeeming my voucher for the installation that I prepaid online. The lifetime warranty is a great bonus in case I decide to sell or trade in the car. They will put the factory stereo back in at no charge. I will definately use the Geek Squad in the future!

The Geek Squad did a great job installing my car stereo and getting it done on time. It sounds great!

Made an appointment in store following the purchase of a Kenwood head unit. I went to the appointment about 30" early and to my surprise, the auto tech got started right away. He did a professional job of installing the car radio and actually was done in about 25". The best part was that there were no hidden costs like some installation shops charge. I highly recommend the auto tech at the Corpus Christi Best Buy. He knew car radio installation better than anybody I've ever seen

Bought a JVC car radio and had Geek Squad install it. Very impressed with service and technician. My radio was installed in a short period of time by a friendly and professional technician. He explained all the features to me afterwards, and left no mess in my car. Also, I love the Geek Squad policy whereby my car's original radio will be re-installed for free if I want later on. Great deal!

my car radio instaletion was exellente super best

I liked the way the service professional handled Perfectly installed my car audio system and its working great now

looks factory installed,the tech(joe) did an excellent job,was very happy with results,highly recommend installation department

Thank you Bob!! Thank you Bob !! This Autotech called to confirm and inform me of the parts needed for my in-dash installation in a nissan. They had everything except a special order part. He said that he noticed and gave me a call as soon as the store opened.to inform me of the situation. He saved me an approximately 200 MILE ,round trip journey!! I am so thankful for a person who cares about others while also doing his job.

I didn’t make it easy on them, since it was my first time useing this service, but they came through with flying colors. The Technician was very professional and efficient and treated me kindly.