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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5756 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the overall performance and installation speed of the In-Dash Car Stereo Install. Many customers highlight the effective connectivity and included features. Some customers have expressed concerns regarding radio functionality and wiring. A few customers mentioned issues with noise levels and microphone placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 5,756 reviews
  • Rated 5 out of 5 stars

    Beyond customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend has installer various car radios but he had trouble with connecting my steering wheel controls even though we had car/radio specific instructions for the adapter. We scheduled an appt. With our local best buy and the man who worked on my car did amazing and was able to hook up my steering wheel controls perfectly! I would definetly see him again

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey AlyRose –

      It’s great to hear your car install appointment went off without a hitch, and we appreciate you taking the time to share how your appointment went with us.

  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was knowledgeable and quick...walked me thru all apps on stereo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car audio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's car stereo failed, so I went to Best Buy to replace it. With the assistance of an employee in the auto dept., I purchased an open box item that looked perfect and at a great price. The employee who assisted me was, also, the tech who did the installation. After about a half hour the unit was installed. Afterward, he showed me how to operate the device and it worked properly. I am happy with my service experience at the Atascocita Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good functions and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely priced with great functions. Color changing face is fun and has plenty of custom options. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will use them again, very quick, done right, no problems. install team did a great job with explanations and instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serious about Customer Satisfaction!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my new Sony Radio & my Remote Starter. They were prompt, professional, courteous & purposeful. This team was a pleasure to experience from start to finish. The Representative even found an additional savings for me at the close of the sale!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our radio was installed correctly, and looks nice. The time to install was what they said it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My son loves his new car stereo system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and well done. My son is excited about his new stereo system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thing about Best Buy: mobile installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the marketing automation people at Best Buy were a fraction as good at their jobs as the car-audio installers. They know what they're doing and are friendly, too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent customer service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech guy was really nice and did a fine job at my radio installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice job did not cut the dash kept the installation real clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Partly satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My speaker installation was completed on time and without any problems. My only concern was that I asked about larger speakers than stock and was told that was not an option. From other sources I'm told larger speakers are an option but you just have to do a little cutting to enlarge the openings. Whether Best Buy is not willing to go to that effort or it's just not an option for their installers I'm not sure. I didn't know it was even an option when I had the speakers installed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iInstallation of car audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation at Best Buy Manchester Ct was great. The staff was knowledgeable and they did a great job in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician is an expert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I have had a system installed by this tech. Amazingly the last time was years ago at extinct Circuit City and he still remembered my install. He done an excellent, thorough job installing receiver and incorporating with my preinstalled amps. Even took the time to adjust amps for speaker performance. Took proper time explaining functionality of system and was very pleasant. A definite asset to Best Buy Valparaiso!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Successful install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stereo installed works great. I didn't have any problems with my car or stereo after this installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very professional, looks like a factory installation, I was very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stereo was installed very well. Clifford put a lot of time in this system. Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and done as scheduled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean,neat installation with excellent explanation of how the system worked.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Sevice & Communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it. Took a couple days worth and they did not have the parts, but the install was done well. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs. that installed my new radio are very professional in their jobs. They answered any questions I had and made it easy to understand. I look forward to my next trip to Best Buy there and I know I will get great service,Thank you and Stay Safe, Boyd K. Harris

    I would recommend this to a friend