Customer Ratings & Reviews

He was very professional let me know how it was going and the process. He was friendly and did a great job!!

As stated regarding the Sony deck....two installers, both good guys, worked on it....neither got the bluetooth phone to work properly. It was getting late on a Sat. The installer said he'd check with Geeksquad on Monday, but I've never heard from him, despite my call on Wed. I'm not mad....but you asked. (I know their names, but don't want to get personal.)

I have never had any installs completed at a Best Buy. With that being said I am completely satisfied with the overall experience I had. The employee that installed my new stereo went above and beyond my expectations and will be the reason that I will come back in the near future for a remote start.

The installers removed my original radio from a 2004 Toyota 4Runner and replaced it with a Kenwood AM/FM, CD player, with all the bells and whistles. I've very happy with the installation though it has taken awhile to learn all the ins and outs of this receiver.

Been a best buy credit card holder for close to 11 years and geek squad along with the treatment ive received from staff has always been friendly and of high quality. For the reasons stated I always recommend best buy and its services like geek squad to everyone I know.

The install of my son's radio was seamless and very professional. It took less time then we expected which was nice also. Appointment request was simple and fast, having the online scheduler was great. The only thing was we did not have the correct mounting harness which cost us a few extra bucks, but that was not a big deal.

Works great no issues stereo is cheap but is definitely worth the low price

Installer was very conscientious about his work. He not only explained what he did but also "showed" his work to me when I picked up the vehicle. He also gave some basic information as to "getting started" in using the newly installed product as well as providing additional information for use.

Nolan was my installer and was very good at what he does. He was friendly, knowledgeable and went over product operation with me. The installation is something I would normally do myself but it was free with the purchase. Very pleased with the service.

Purchased the radio a couple of years ago for my pickup truck. Totaled the truck in a snow storm. When we came to rest the radio was still playing. Removed the radio and took it to Best Buy and they reinstalled it in my Honda Civic. Great service and the radio really enhanced the quality of sound coming out of the stock speakers.

The agents mounted my son's stereo system and did an excellent job! They were very courteous and professional, and had the work done in no time. Also, it is now covered if there are any issues. You can't get that backing by installing yourself.

This Kenwood system (CD - Built-In Bluetooth - Apple® iPod®- and Satellite Radio-Ready) is awesome! The sound quality is so much better than I excepted, and I love the way it looks. Excellent features and good bang for the buck. Love the built in USB charger/connector with easy access on the dash

My installer, John, is incredibly knowledgeable about all the car audio options & was very helpful in guiding me through the various choices. The installation was fast and he did a great job doing a review of the new equipment. I was set when I rolled out of the installation bay.

NEGATIVE... Disappointing to pay for the product, then WAIT almost 3 Weeks for an Installation Appointment. POSITIVE... They were on time and waiting for me. The GEEKS were PROFESSIONAL... The install was completed in less than an hour... They Linked my Cell Phone to the Radio and demonstrated/tested every function. NO ISSUES... No Worries...

The service and reliability from service department at Best Buy, Tulsa OK 71st street is beyond belief, these guys make it happen and make it happen as you wish! 10 stars for the service from start in store until they backed the truck out of the shop, EXCELLENT!!!!!!! BRAVO!

I was quite impressed with the service received - easy scheduling, quick installation, and a thorough follow-up when I picked up the car to ensure that the new sound system worked with my devices. I would not hesitate to recommend installation services at this Best Buy

It sounds great my only hangup is bluetooth is slow to connect

Your installer Todd was personable, focused and persistent to complete the installation of our new blue tooth radio in our 2003 BMW. A job very well done. He even refused a tip. HE DESERVES A RAISE. Mahalo Best Buy for great service at a great price. Your loyal patrons, John & Jackie .

The agents were super nice and I could really tell they cared about my car. Thanks so much

Just what I needed to complete my car radio install and it works great